Customer Service Representative

SUMMARY

Organized and enthusiastic candidate with 21 years of professional work experience. Work well with others and always adapting to surroundings in order to ensure the job at hand is done in an efficient, safe, and timely manner. Eager and quick to learn and always searching for ways to improve surroundings and help others better themselves. Excellent communication skills and a welcoming and charming personality. Areas of experience and expertise are:

●Customer Service

●Leadership and Management

●Shipping and Handling

●Coordination with Shipping Providers

●Marketing/Advertisement

●Sort/Distribute Mail

●Package/Mail Handling

●411 Price Checking/Price Changing

PROFESSIONAL EXPERIENCE

Witts Everything for the Office April 2021 – December 2023

Postal Clerk / Customer Service Representative April 2021 – December 2023

Performed customer service duties such as answering phones, assisting customers with finding products, checking product inventories, and operated a cash register to process cash, card, and check transactions.

Assisted customers with labeling, packaging, and shipping packages and general mail.

Validating and verifying invoice inventory to avoid company overcharges.

Price changing and label creation/correction for all products in the store.

High Maintenance Cleaning Service September 2002 – Present

Owner/President September 2002 – Present

Professionally clean and disinfect multiple professional businesses and homes.

Manage and lead a team of up to 4 paid employees.

Manage the company finances and tax reporting.

Alert Disaster Restoration

Office Assistant / Advertisement and Marketing Specialist December 2022 – July 2023

Lead marketing and advertisement efforts.

Presenting sales pitches to key stakeholders to advertise company capabilities.

Assisted and informed customers of claim status.

EDUCATION

●High School Diploma through Tehachapi High School Jun 1990

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