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Administrative Assistant Customer Service

Location:
Indianapolis, IN, 46205
Posted:
January 25, 2024

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Resume:

Christina Shepherd

Administrative Assistant- Project Free University Inc.

Indianapolis, IN 46218

ad23h1@r.postjobfree.com

+1-317-***-****

I am a hard working, motivated, team playing individual with a positive attitude. I take pride in my job performance and the work of my team over all. I try to motivate and encourage others by setting a good example and being an excellent employee who is always trying to do what is right and best for the company overall. I like to let my actions speak for me, and my attitude set a good example for my peers.

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Project Free University Inc. - Indianapolis, IN

June 2022 to Present

• Provided excellent customer service to all clients in a timely manner.

• Managed day-to-day operations of Executive Director

• Performed administrative duties such as scheduling, filing, faxing and placing orders

• Greeted visitors, clients and students, directed phone calls, and set up appointments

• Served as point of contact for Executive Director

• Maintained the reception area

• Maintained Client records

• Assisted in answering Client questions

• Reviewed, sorted, and distributed incoming e-mails

• Scheduled meetings

• Direct Marketing

• Coordinate Community events

Teacher

Bright Beginnings Learning Academy - Indianapolis, IN November 2015 to Present

Responsibilities

Maintain a clean and safe environment

Engage in constant activates

Maintain individual portfolios of each child

Communicate effectively with parents

Demonstrate understanding of child development

Social Media Marketing

Parent Communication

Send out Blast Emails

Coordinate Community events

Store Associate

Old Navy - Indianapolis, IN

October 2015 to November 2015

Responsibilities

Cashier -taking money in all forms

Stocking

Customer Service

Secretary

MacAfee Modeling Agency - Indianapolis, IN

August 2014 to October 2015

Responsibilities:

answering calls

setting up photo shoot

ordering props

getting and taking order

making sure work area is clean

Skills Used

computer skills

customer care

Customer Service Rep/ Cashier

Big Lots - Indianapolis, IN

October 2010 to September 2012

Responsibilities:

cashier

making exchanges and returns for customers

cleaning work area

answering phone calls

making sure customers find items

Cleaning Associate

Enoch Cleaning Services - Indianapolis, IN

July 2005 to August 2007

Responsibilities:

Cleaning bingo halls

cleaning apartment complexes inside and out

Making sure inventory is stocked and ready for the next day. Staff Management

Hewitt Packard

May 2004 to June 2004

Responsibilities:

ordering parts for computers

making sure work stations were clean

making sure all paper work was signed and faxed

Cashier

October 2003 to February 2004

Responsibilities

placing order for customers

accepting monies in all forms

making sure word area was up to par according to regulation In-Seat Runner

Conseco Fieldhouse - Indianapolis, IN

October 2003 to February 2004

Responsibilities

placing orders

bringing food and or drink to customers

accepting monies in all forms

Education

High school or equivalent in Associate

Ivy Tech Community College

May 2014

Customer Service

Broad Ripple High School

May 2004

Skills

• Customer Service (10+ years)

• Childcare

• Typing

• Communication Skills

• Time Management

• Computer Skills

• Phone Etiquette

• Microsoft Word

• Organizational Skills

• Teaching

• Classroom Management

• Front Desk

• Toddler Care

• Administrative Experience

• Retail Sales

• Experience with Children

Additional Information

Skills & Qualifications

• Communicate effectively with customers, including challenging conversations

• Setting and resetting customers expectations

• Delighting with customers

• Managing opportunities

• Meeting the customer's needs with a team approach

• Basic Microsoft skills



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