Christina Shepherd
Administrative Assistant- Project Free University Inc.
Indianapolis, IN 46218
ad23h1@r.postjobfree.com
I am a hard working, motivated, team playing individual with a positive attitude. I take pride in my job performance and the work of my team over all. I try to motivate and encourage others by setting a good example and being an excellent employee who is always trying to do what is right and best for the company overall. I like to let my actions speak for me, and my attitude set a good example for my peers.
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Project Free University Inc. - Indianapolis, IN
June 2022 to Present
• Provided excellent customer service to all clients in a timely manner.
• Managed day-to-day operations of Executive Director
• Performed administrative duties such as scheduling, filing, faxing and placing orders
• Greeted visitors, clients and students, directed phone calls, and set up appointments
• Served as point of contact for Executive Director
• Maintained the reception area
• Maintained Client records
• Assisted in answering Client questions
• Reviewed, sorted, and distributed incoming e-mails
• Scheduled meetings
• Direct Marketing
• Coordinate Community events
Teacher
Bright Beginnings Learning Academy - Indianapolis, IN November 2015 to Present
Responsibilities
Maintain a clean and safe environment
Engage in constant activates
Maintain individual portfolios of each child
Communicate effectively with parents
Demonstrate understanding of child development
Social Media Marketing
Parent Communication
Send out Blast Emails
Coordinate Community events
Store Associate
Old Navy - Indianapolis, IN
October 2015 to November 2015
Responsibilities
Cashier -taking money in all forms
Stocking
Customer Service
Secretary
MacAfee Modeling Agency - Indianapolis, IN
August 2014 to October 2015
Responsibilities:
answering calls
setting up photo shoot
ordering props
getting and taking order
making sure work area is clean
Skills Used
computer skills
customer care
Customer Service Rep/ Cashier
Big Lots - Indianapolis, IN
October 2010 to September 2012
Responsibilities:
cashier
making exchanges and returns for customers
cleaning work area
answering phone calls
making sure customers find items
Cleaning Associate
Enoch Cleaning Services - Indianapolis, IN
July 2005 to August 2007
Responsibilities:
Cleaning bingo halls
cleaning apartment complexes inside and out
Making sure inventory is stocked and ready for the next day. Staff Management
Hewitt Packard
May 2004 to June 2004
Responsibilities:
ordering parts for computers
making sure work stations were clean
making sure all paper work was signed and faxed
Cashier
October 2003 to February 2004
Responsibilities
placing order for customers
accepting monies in all forms
making sure word area was up to par according to regulation In-Seat Runner
Conseco Fieldhouse - Indianapolis, IN
October 2003 to February 2004
Responsibilities
placing orders
bringing food and or drink to customers
accepting monies in all forms
Education
High school or equivalent in Associate
Ivy Tech Community College
May 2014
Customer Service
Broad Ripple High School
May 2004
Skills
• Customer Service (10+ years)
• Childcare
• Typing
• Communication Skills
• Time Management
• Computer Skills
• Phone Etiquette
• Microsoft Word
• Organizational Skills
• Teaching
• Classroom Management
• Front Desk
• Toddler Care
• Administrative Experience
• Retail Sales
• Experience with Children
Additional Information
Skills & Qualifications
• Communicate effectively with customers, including challenging conversations
• Setting and resetting customers expectations
• Delighting with customers
• Managing opportunities
• Meeting the customer's needs with a team approach
• Basic Microsoft skills