Salesforce Developer Service Cloud
Resume:
ANURADHA U
***************@*****.***
Exp: 10+ years
SKILLS
Sales cloud, Service Cloud, Commerce Cloud,Apex Classes, Triggers, Visualforce Pages, Queueable Apex, Batch Apex, Scheduled Apex, SOAP API, REST API, Platform Events, Flows, Process Builder, Approval Process, Validation Rules, Matching & Duplication Rules, Reports, Dashboards, Profiles, Permission Sets, OWD, Roles, Sharing Rules, Assignment Rules, Auto Response Rules, Data Loader, Workbench, ANT, BitBucket, GitHub, and VS Code. EXPERIENCE
Salesforce, Hyderabad - Salesforce Technical Specialist NOV 2017 - PRESENT
● Work closely with internal business stakeholders to review current processes and identify inefficiencies and opportunities for automation.
● Enhance and automate the process using Salesforce OOB tools like Process Builder, and Flows.
● Manage the Security Model (Profiles, Permission Sets, FLS and Sharing Settings).
● Design and develop various Apex Classes,Triggers, and Visualforce Pages for functional needs in the various applications.
Tech Mahindra, Hyderabad - Senior Salesforce Developer MAY 2016 - OCT 2017
● Gather requirements, estimated LOE, review the user stories / functional requirements and translate the requirements into clearly defined technical tasks and help the team to work on the same.
● Worked on Workflow, Process Builder, Flow and Approval Processes.
● Designed and developed the various Visualforce Pages, Apex Classes and Triggers for functional needs in the various applications. 2
● Worked on Security Model (Profiles, Permission Sets, FLS and Sharing Settings).
● Migrated the components from sandbox to Sandbox/Production with ANT Migration tool.
PAAS Technologies Pvt Ltd, Hyderabad - Salesforce Developer DEC 2010 - JAN 2014
● Worked on Apex Classes, Triggers, and Visualforce Pages.
● Worked on Validation Rules, Workflow Rules and Approval Processes.
● Created Custom objects, Fields, Validation Rules, Page Layouts, Record Types, Profiles, Permission Sets, Roles, and Sharing rules as per client requirement.
● Migrated the components from sandbox to Sandbox/Production with ANT Migration tool.
Bodhtree Consulting Ltd, Hyderabad - Salesforce Developer OCT 2009 - DEC 2010
● Worked on Apex Classes, Triggers, and Visualforce Pages.
● Worked on Validation Rules, Workflow Rules and Approval Processes.
● Created Custom objects, Fields, Validation Rules, Page Layouts, Record Types, Profiles, Permission Sets, Roles, and Sharing rules as per client requirement.
CERTIFICATIONS
● Salesforce Certified Administrator (ADM-201).
● Salesforce Certified Advanced Administrator (ADM-211).
● Salesforce Certified Service Cloud Consultant.
● Salesforce Certified Platform App Builder.
● Salesforce Certified Platform Developer I(PD1).
EDUCATION
MIC College of Technology, Vijayawada — MCA(Master of Computer Applications).
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