healthcare

Kimberly Larsen

*********@*****.*** 435-***-****

Profession Summary

Self-motivated, with over 15 years as a medical-dental coder, financial coordinator, and office manager in a fast-paced office setting while performing administrative tasks such as setting up financial arrangements, scheduling, data entry, billing, and coding. Provided exceptional customer service skills, intaking up to 25 patients per day while answering multi-phone lines, discharging, and rescheduling patients. Excited to bring my determination, talents and reliability to contribute my skills and experience to the success and potential of this company. Accomplishments

• Ensured payments were received in a timely manner effectively resolving insurance denial claims with a 95% approval for payment.

• Investigated and analyzed patient complaints to identify and resolve issues in short time.

• Negotiated with various vendors for a price reduction of 10% on most front office supplies.

• Professional in stressful situations resulting in successfully de-escalating tense situations while strengthening client retention and satisfaction.

• Sent treatment claims to insurance carriers on same day to expedite patient claim payments.

• Coordinated timely collections with customers to manage cash flow.

• Effectively evaluated and maintained clinic budgets, billing systems, and general ledger. Skills

Billing/invoices

Accounts receivable

Multiple Phone Lines

Collections

Insurance/Coding

Financial statements

Multitasker

Customer service

Data Entry

Appointment scheduling

10 Key Calculator

Dependable

Professional Experience

Special Needs Teacher’s Aide Conamore Duchesne County School, Myton 2009 - 2014 Front desk Receptionist Roosevelt Vision Clinic, Roosevelt 2007 - 2008 Financial Coordinator Dr. Boyd D. Welton DDS, Riverton 2003 - 2006 Dental Office Manager Dr. David H. Thorup DDS, Sandy 1998 - 2003 Education

Bryman School-West Valley City, Dental Certification. Graduated top of my class Salt Lake Community College. Travel Training. Getting ready to retake course

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