Robin Merrell

Greensburg, KY *****

ad232v@r.postjobfree.com

+1-270-***-****

Teleperformance Call Center

USAA Bank

Louisville KY

**/** **** **/**

Employed thru Teleperformance as a customer service representative for a national well known financial institution. Customer Service Represenitive/Banking Represenitve via Remote position. Banking and Sales were my main job priorities.

Authorized to work in the US for any employer

Work Experience

Long Haul Planner and Dispatcher

Berger Allied Transfer & Storage, Inc. - Louisville, KY October 2020 to Present

• Keeped records, monitoring drivers' daily logs for errors or violations and monitoring their working hours and equipment availability.

• Keep tabs on the weather at all drivers' locations to be able to flag potential issues, typically with the aid of numerous computer programs.

• Serve as a reliable point of contact to balance drivers' health and safety with customer requirements.

• Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.

• Determine the best delivery methods and negotiate rates directly with vendors and customers, and get the necessary documents and permits that drivers will need when shipping chemicals or livestock. Lead

Skookum Contract Services - Bremerton, WA

August 2015 to Present

Skookum Contract Services • Truck Driver/Lead Co Managed Recycling Center 4525 Auto Center Parkway

Bremerton WA 98312

360-***-****

• Scheduling, coordinating and troubleshooting deliveries

• Loading and Unloading of trailers

• Scheduling maintenance

• Ordering supplies

• Driver hook truck/ semi tractor trailer

• Back up baler operator

• Push product onto baler with skid steer

• Lead, train, evaluate, motivate and coach employees

• Assisting with payroll

• Production and operational reports

• Conducting Monthly Safety Meetings

• Supervised Plant to operate smoothly and efficiently

• OSHA training

D & R Transport • Owner of transportation company of 7 trucks and P.O.Box 373 trailers

Brannon WA 98320 •

Owner of transportation company of 7 trucks and trailers. Driver 18 wheeler

• Scheduling, coordinating, and troubleshooting

deliveries and pick ups

• Dispatching drivers

• Accounting/payroll

• Taxes and Operational Reports

R & R Express • Contracted Owner Operator

• Driver

• Pre trip inspections

• Maintenance on vehicle

• Ran all 48 states

Education

Diploma in Transportation

Rogue Community College - White City, OR

August 1999 to November 1999

Skills

• Tractor-Trailer

• Commercial Driving

• Tanker Experience

• Load & Unload

• Driving

• Leadership

• Warehouse experience

• Supervising experience

• Delivery Driver Experience

• Heavy Equipment Operation

• Shuttle Driving

• Box Truck

• Freight Experience

• Customer service

• Classroom experience

• Workday

• Supervising experience

• Budgeting

• Leadership

• Sales

• Freight

• Load & unload

• Driving

• Forklift

• Typing

• Remote access software

• Scripting

• Software troubleshooting

• Negotiation

• Accounting

Certifications and Licenses

Ives Forklift Cert

Class A CDL

Assessments

Work motivation — Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Proficient

Workplace safety — Proficient

October 2020

Using safe practices at work

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient September 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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