Customer Service Support

Niko Williams

DONOR DOOR

404-***-**** ***************@*****.*** ATLANTA, Georgia 30349

Hardworking, highly motivated professional. Eager to lend combined knowledge and skills to enhance business performance.

Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and

drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and

increase servicevalue.

EXPERIENCE

DONOR DOOR ATLANTA, GA

GoodWill November 2022 - March 2023

Provided customer service support by responding promptly to inquiries regarding donations.

Receiving donated goods from donors

Assisting donors with unloading cars & carrying donations

Providing receipts to donors

Collecting and bagging/boxing all donations brought in

Maintaining accurate donation records of total donors on a daily and weekly basis

Organizing donations as they are brought in, utilizing space available

Assisting with processing merchandise

Ensuring that donations are sorted and secure in accordance with Goodwill Industries of the Columbia Willamette

(GICW) requirements

CUSTOMER SERVICE CASHIER ATLANTA, GA

Tidal Wave April 2022 - September 2022

Helped customers locate merchandise and answered questions about products.

Provided product information and resolved concerns to assist customers.

Processed payments, returns, and exchanges.

Delivered customer service by greeting customers and answering any store inquiries.

Resolved customer complaints in a timely and professional manner.

EDUCATION

HIGH SCHOOL DIPLOMA May 2023

Hapeville Charter Career Academy, 6045 Buffington Rd, Atlanta, GA 30349

United States

Relevant Coursework

Early Graduate GPA 3.2

Extracurricular Activities

National Honor Society (NHS)

Contact this candidate