Christina Spencer

Menifee, CA *****

805-***-****

ad231k@r.postjobfree.com

TECH SUPPORT

●Service-oriented technical support professional with knowledge in a variety of computer hardware and software programs

●Computer and network systems diagnostics, maintenance, and repair

●Strong organizational, problem solving and customer service abilities

●Knowledge of remote assistance, virus repair, and office network configuration

●Excellent time management and written and verbal communication skills

Hardware Printers Installation Upgrade Maintenance Troubleshoot Diagnostics

PC / Laptop / Mobile Devices File Management Group Policy Advanced OS Recovery

Microsoft Office Windows 7, 8, 8.1, 10 Cisco Linux Windows Server 2012, 2016 SQL

Remote Desktop VM Ware HyperV Network Systems Network Security

Virus / Malware Repair / Removal Configure Routers / Switches

Detail Oriented Organized Customer Service Efficient Good Communication

Occupational Associates Degree, Information Technology and Computer Networking,

Laurus College, Santa Maria, CA Projected Graduation 01/2023

Certificate, Computer Programming,

Cal Poly University, San Luis Obispo, CA 2018

Student, Laurus College, Santa Maria, CA 09/2019 – Present

●Nearing completion of the program for Information Technology Associates Degree

Housekeeping Supervisor, Ramada Inn, Spokane Valley, WA 05/2019 - 01/2020

●Hired and trained staff, created schedules, and assigned daily tasks

Office Assistant, FedEx, Santa Maria, CA 09/2015 - 01/2017

●A/P, A/R, quarterly taxes, payroll, and general office duties

Maintenance Supervisor, AAA Landscaping, San Luis Obispo, CA 07/2011 - 09/2015

●Supervised a crew of 10-15 employees

●Maintained 100 + accounts and ensured customer satisfaction

Sales Manager, Jan-Pro, Santa Maria, CA 10/2008 - 08/2015

●Cold called new accounts, scheduled appointments, handled advertising and estimates

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