Customer Service Business Office
Resume:
Andrea Cesar
High-performing strategic-thinking professional with more than 10 years’ experience in staffing.
Contact
El Centro CA 92243
*************@*****.***
Abilities
• Great people skills, able to engage represented employees, deal effectively with performance problems.
•Can adapt in a challenging environment.
•Experienced in Business Office Administration.
•Great computer skills.
•Independent thinking, take initiative, with high degree of responsibility and accountability.
•Written and verbal communication abilities.
•Bilingual (Spanish / English), able to communicate clearly and with confident.
•Experience in how to identify and manage individual performance issues and provide necessary coaching, feedback, and development to improve performance.
•Ability to multi-task and continually set and re-set priorities.
•Proficient with Microsoft Excel, Word, Outlook & Power Point.
•Experience in how to lead a team and be part of a team.
•Handle stress well, able to focus on continuous improvement with creative and strategic problem solving and conflict resolution.
•Task and goal oriented
Employment History
On-site Manager 12/2017 to Present
ES Management Group Inc.
800 Haven Ave Ontario CA 91724
In charge of managing and overseeing two onsite coordinators for the sites of a client (Ryder) train all Ryders Onsite on timekeeping system, payroll, safety inspections, claims investigations, onboarding training for the new hires, client reports, scheduling monthly meeting with the client and the managing team of all different locations. In charge of reviewed invoices, recruiter for different types of positions (General Warehouse, office, Customer Service, Clerks) Managed on-boarding candidates through hiring process, Schedule and conduct interviews, Assist, and resolve employees concerns and/or issues.
Recruiting Specialist / On-Site Supervisor
02/2012 to 01/2017 Baron HR 13085 Central Ave Chino CA 91761
•Supervise all accounts personnel.
•Recruiting for all needed positions (General Warehouse, Customer Service, Clerks, Forklift Operators, Quality Control, Inventory Control, Machine operators, Etc.)
•Process Payroll
•Validate Fork-Lift certifications.
•Responsible to on-board all new recruits
•Plan and conduct events and job fairs to meet customer needs.
Education
UEI College
Ontario, CA
Vocational School Certificate Business Office Administration Honor Classes
•Accounting Principles
•Business Basics
•Business Calculations
•Billing and Collections
•Customer Service
•Powered Industrial Truck Evaluator
Additional Information
Thank you for taking the time to review my work experience which I’m confident is in line with your needs, Confident I can help your operations if given an opportunity to prove myself in your facility. Excited to become part of your team and collaborate along with your company to promote a safe environment and help you get your productivity goals and customers’ needs met.
Feel free to contact me for any additional information needed.
Contact this candidate