Sumit Sharma

An Independent and self-motivated graduate with proven track record of Customer Handling, Management and Sales Skills.

I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Customer Satisfaction is my specialty. ad22zo@r.postjobfree.com 778-***-**** Surrey, Canada

WORK EXPERIENCE

Customer Relationship Manager

WWICS Global Law Offices Pvt. Ltd.

01/2022 - 09/2023, Ludhiana,India

Counsel the customers over the phone and through E-mails Handling queries and providing a resolution to customer Banking and cash handling of the branch.

Regular follow-up with clients and prepare documentation Pitch new products to the existing clients and generate revenue Sales and Marketing Executive

Keith Electronics Pvt. Ltd.

10/2020 - 09/2021, Ludhiana,India

Collaborating with the marketing team on product development Answering client queries and providing technical product support Delivering presentations and performing product

demonstrations

Contributing to marketing strategies by researching market trends

Unit Manager

Manipalcigna health insurance Pvt. Ltd.

07/2018 - 09/2020, Ludhiana,India

Provide training to the banking staff for the sales in the branches Regular visit to the branches for sales

Generate fresh group clients for big sales

Guide and provide client for the proper coverage amount Achieve sales target

EDUCATION

Bachelors Of Arts in Management

City University of Seattle

10/2023 - Present,

Bachelors of Engineering Technology

I.K. Gujral Punjab Technical University

08/2013 - 06/2017,

SKILLS

Client Handling Attentive to Detail

Cash Handling Sales Marketing

Time Management

Customer Relationship Management Team Work

Communication Scheduling Organization

TRAININGS

Ministry of Small & Medium Enterprises, India

(04/2016 - 06/2016)

PLC Programming

Jindal Electricals (05/2015 - 06/2015)

Automatic Voltage Controller

National Skill Development Corporation.

(09/2014 - 11/2014)

Optical Fiber Splicing

LANGUAGES

English

Full Professional Proficiency

Punjabi

Native or Bilingual Proficiency

Hindi

Native or Bilingual Proficiency

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

+1-604-***-****

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