Customer Assistant Service

Jyoti Pai

Address:

****, ******* **.

Troy, MI 48085

Contact: 248-***-****

Email: ad22xv@r.postjobfree.com

Profile

Experienced Customer Assistant, seeking to fill a full-time or part-time position. Adept in providing fast and efficient services to customers, while helping them to successfully complete desired transactions. Skilled in performing routine transactions, while complying with all rules and regulations.

Employment History

Customer Assistant, State Bank of India, Pune, Maharashtra, India

January 05, 2009 - January 01, 2018

Successfully performed a full range of Customer Assistant duties

Utilized banking knowledge to recognize customer needs and suggested appropriate banking services

Opened new customer accounts, including checking, savings, and lines of credit

Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults

Handled cash transactions, online banking, balanced cash drawers, performed loan payments and issued cashier's checks

Assisted the supervisor with audits and daily balancing of the vault. Wrote macros in Excel sheet to enhance the performance

Assisted on phone/in-person customers for their banking queries and recommended solutions to them

Skills and Technology knows about:

Skills: Time Management, Ability to multitask, Adaptability, Customer Service, Reliable and Energetic

Language: C#. Net, C, C++, and JAVA

Software product used: Power BI, Oracle (PL/SQL) and MS-Office

Development and debugging tool: Visual studio 2010

Scripting: HTML

Operating System: Window and DOS

Qualification

Masters in Computer Application, Maulana Azad National Institute of Technology, Bhopal, M.P., India July 2004 – April 2006

Bachelors of Computer Application, Barkatullah University, Bhopal, M.P., India, April 2001 – April 2003

High School Diploma, Kopal Higher Secondary School, Bhopal, M.P., India, March 2000

Certification

Scrum Master (January 2022)

Languages

English (Read, Write, Speak)

Hindi (Read, Write, Speak)

Personal Details

Date of Birth : July 03, 1983

VISA Type : H4 (Approved EAD)

EAD Issue Date : August 15, 2022

EAD Expiry date : May 01, 2025

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