Rondle Banks

Agile Delivery Manager / Senior Scrum Master

Elkridge, MD Phone: 410-***-**** Email: ad22xe@r.postjobfree.com Profile

As a seasoned Scrum Master, Agile Coach, and Delivery Manager, I bring over 7 years of expertise in facilitating and enhancing the efficiency of intricate tech-driven projects, specializing in both the healthcare and technology sectors. My proven track record includes being adept at leading cross-functional teams, implementing Agile methodologies, and combines a deep understanding of technical processes with strategic oversight, driving the delivery of successful outcomes that align with organizational objectives. Education & Certifications

Anne Arundel Community College (2006 - 2008)

Major: General Studies

Harrisburg Community College (2008 - 2011)

Major: Biology

Community College of Baltimore County (2022)

Degree: AA General Studies

PSM – 1, Scrum.org

Prompt Engineering for ChatGPT – Vanderbilt University Experience

Johnson & Johnson (2021 - present)

Servant Leader for three Agile teams, focused on developing a user-friendly design in a feature-rich digital health solution that combines telemedicine, remote monitoring, and health data analytics, enhancing personalized patient care.

● Guiding three cross-functional teams through the Scrum framework, ensuring effective cross-team synchronization.

● Collaborate seamlessly with Product Owners to facilitate effective Sprint Planning, User Stories and Backlog Refinement.

● Facilitating key Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to align team efforts and reduce waste.

● Prioritization techniques, utilizing Lean Thinking for successful roadmaps and team alignment.

● Enhancing stakeholder communication, delivering project updates, and ensuring alignment between development objectives and stakeholder expectations.

● Manage dependencies and resolving impediments, empowering self-organized teams to focus on the iterative delivery of high-quality features.

● Collaborating with QA teams to embed quality assurance practices within the Scrum framework ensuring each increment meets quality and regulatory standards.

● Proficiently navigated Jira as a central management tool to oversee Agile processes. Ensure seamless collaboration and transparency across teams Using Confluence and Slack for team and project management.

● Utilizing Agile metrics in Jira to monitor and improve team performance and project delivery, driving continuous improvement in each sprint.

● Fostering a culture of continuous learning and innovation, empowering teams with the knowledge and tools to innovate and adapt to emergent project needs. Align Technology (2018-2021)

I led a team at Align Technology, and together, we changed our working style from a step-by-step (Waterfall) approach to a more flexible and faster (Agile) method. This new way helped make improvements to the Invisalign treatment planning system, responding to new ideas and changes quicker, making the whole process more efficient and creative.

● Led the transition from Waterfall to Agile methodologies, enhancing Agile mindset and software delivery efficiency.

● Scaled Agile coaching sessions according to team dynamics, instilling essential skills and knowledge that promotes collaboration, communication, and self-organization.

● Utilized Jira to Introduce Agile project management tools, streamlining workflow, and estimation techniques, driving continuous improvement in velocity.

● Leveraged Jira’s capabilities to monitor and enhance team performance, employing Agile metrics and reporting to drive continuous improvement in each sprint and maintain focus on efficiency.

● Maintained open communication with stakeholders, ensuring alignment during the transition and providing regular updates on progress.

● Coaching and mentoring team members through agile principles, addressing challenges and fostering an environment of continuous improvement.

● Identified and resolved process bottlenecks, ensuring smooth and efficient implementation of Agile practices.

● Oversaw successful project completions under the new Agile framework, enhancing the Invisalign treatment planning system's efficiency and adaptability.

● Led retrospective meetings to identify improvements, fostering a culture of continuous enhancement in processes and collaboration.

Dentsply Sirona (2016 - 2018)

I led an Agile team to develop a comprehensive digital platform that streamlined treatment planning and enhanced patient engagement. Integrated advanced analytics and user-friendly interfaces, facilitating personalized treatment plans and real-time patient-doctor communication, leading to improved treatment outcomes and patient satisfaction.

● Led a multifaceted team of engineers, designers, and QA specialists, emphasizing Agile principles to optimize productivity and innovation.

● Facilitated key Agile ceremonies, driving effective communication and decision-making.

● Collaborated with cross-functional teams to integrate user feedback, elevating patient, and practitioner experience.

● Presented iterative progress, securing stakeholder confidence and support.

● Implemented and optimized Agile workflows within Jira, resolving impediments and monitoring productivity in developing digital health solutions.

● Utilized Jira for issue tracking tools such as Kanban boards to visualize and facilitate scrum ceremonies.

Key Skills

● Agile & Scrum Practices

● Team Leadership & Development

● Project Management

● Stakeholder Communication

● Microsoft Office Applications

● Proficient Jira Navigation

● Conflict Resolution

● Empirical Process Control

Bachelor of Business Administration (BBA) in Technology Management, University of Maryland, College Park, 2012 Bachelor of Computer Science [BCS]

o Focused on strategic technology management, innovation, and leadership in tech-driven environments. o Completed a capstone project on optimizing Agile methodologies within digital transformation initiatives, leading to a

[specific outcome, achievement, recognition, etc.]

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