KATHY NGUYEN

ad22x3@r.postjobfree.com

408-***-****

SPECIALTIES

Hands-on experience with system testing, networked storage testing, device driver testing, link-level testing, and adapter testing.

Hands-on experience with Windows/Linux/ESX operating systems and virtualization environment.

Hands-on experience with configuring data storage, blade/rack server, and system network.

Ability to configure the Finisar XGIG analyzer to quickly and efficiently debug storage traffic issues.

Ability to learn new technologies quickly and independently.

Proficient in test plan design and test case development for enterprise software projects.

Strong systems administration experience in Linux and Windows environment.

Extensive software-industry experience in SAN, storage protocols including FC-NVMe, FC, SAS and SATA.

Good verbal and written communication skills.

TOOLS/OS

Operating Systems: Linux, Windows, ESX

SAN Storage: NetApp, EMC Clariion/Symmetrix, Pure Storage, Nimble

SAN Switches: Brocade Silkworm, Cisco FI/N5K/MDS, QLogic SANbox

I/O Tools: Medusa MLTT, FIO, Vdbench, Iometer

Fault Injection Tools: Finisar XGIG jammer, SANBlaze initiator and target emulator

Network Traffic Analyzer: Finisar XGIG, LeCroy

EDUCATION

Bachelor of Science (Graduated), Electrical Engineering, San Jose State University – San Jose, CA.

Enrolled in A Cloud Guru (an online learning platform). Working on getting AWS certified. In progress. AWARDS

You Amaze Award Contribution to the release of Cisco UCS first-generation fNIC driver for FCoE

You Inspire Award Contribution to the release of Cisco UCS first-generation fNIC driver for FC-NVMe

Brocade Button Award Contribution to the release of Brocade first-generation SilkWorm 2000 director-class FC switch EXPERIENCE

CISCO SYSTEMS – San Jose, CA 11/2016 – 3/2023

Title: Technical Lead

Product: Cisco UCS Virtual Interface Card

Accomplishments:

Worked with Development to successfully deliver Cisco UCS first-generation fNIC driver for FC-NVMe.

Worked with Development to successfully deliver Cisco UCS first-generation fNIC driver for FCoE.

Worked with Development to reproduce, debug, and verify an in-house data corruption issue, within my first weeks at Cisco. Responsibilities:

Designed high-level test approaches and detailed test plans to assess and improve the overall quality of Cisco UCS products.

Conducted requirements and design reviews of new features.

Independently performed functionality tests, fault injections, and protocol-compliance tests on VIC firmware and software driver.

Performed fault injection and low-level FC-NVMe tests using the XGIG jammer and the SANBlaze.

Worked with Development team to analyze and root cause failures.

Provided constant feedback to hardware and software teams for improvements.

Engaged with other Test engineers, Dev engineers, Support and Product Management to identify major problem areas.

Filed defects, feature enhancements, and tracked them to closure.

Assisted Technical Writers with editing Product Release Notes.

VIOLIN MEMORY – Santa Clara, CA 9/2011 – 11/2016 Title: Test Engineer

Product: Violin Memory All-Flash Storage

Accomplishments:

Part of a very small team that worked hard to improve and deliver quality Violin Memory products.

Assisted the Development team in analyzing and verifying a major data corruption issue found at customer site (HP Enterprise). Responsibilities:

Authored test plans, test design, and test cases to assess the overall quality of Violin Memory products.

Performed fault injections and low-level FC tests using the XGIG jammer and the SANBlaze.

Performed scalability and I/O stress tests.

Worked with Development team to analyze and root cause failures.

Filed defects, feature enhancements, and tracked them to closure.

Evaluated test tools and made recommendation on purchases.

EMC – Santa Clara, CA 4/2010 – 9/2011

Title: Principal Test Engineer

Product: EMC Data Domain Deduplication Storage Systems Accomplishments:

Upon completion of the SAS/SATA course, I used the XGIG jammer to consistently and accurately simulate a critical SAS/SATA disk drive failure in-house for the Development team to debug, eliminating their need to travel to customer sites. Responsibilities:

Authored test plans, test design, and test cases to assess and ensure the overall quality of EMC Data Domain storage.

Performed fault injection and low-level SAS/SATA tests using the XGIG jammer.

Worked with Development team to analyze and root cause failures.

Filed defects, feature enhancements, and tracked them to closure.

Evaluated test tools and made recommendation on purchase.

Represented the Test team in the weekly EMC Product Life Management meetings.

GRIDIRON SYSTEMS – Sunnyvale, CA 1/2009 – 4/2010 Title: Member of Technical Staff

Product: Flash Accelerator Appliance

Accomplishments:

Part of a very small team that worked hard to improve and deliver quality Gridiron Systems product. Responsibilities:

Authored test plans, test design, and test cases to assess the overall quality of Gridiron Systems products.

Performed functionality, high availability, scalability, interoperability, and FC compliance tests.

Performed fault injection tests on the control path and the data path.

Worked with Development team to analyze and root cause failures.

Filed defects, feature enhancements, and tracked them to closure.

BROCADE COMMUNICATIONS SYSTEMS – San Jose, CA 10/2007 – 1/2009 Title: Functional Verification Test Engineer

Product: Brocade’s First-Generation High-Performance Director-Class Encryption Blade Switch Accomplishments:

Worked with Development team to successfully deliver the Brocade Silkworm 12000 SAN switch.

Utilized my low-level fault injection expertise to uncover many issues with flow control, I/O path, and error recovery. Responsibilities:

Designed high-level test plan and detailed test cases to assess and ensure the overall quality of the product.

Performed fault injection and low-level FC/FCoE tests using the XGIG jammer and analyzer.

Worked with Development team to analyze and root cause failures.

Engaged with other Test engineers, Dev engineers, Support and Product Management to identify major problem areas.

Filed defects, feature enhancements, and tracked them to closure.

AAROHI COMMUNICATIONS (Acquired by Emulex Corporation) – San Jose, CA 5/2004 – 10/2007 Title: Principal Test Engineer

Product: Aarohi Storage Adapters and FabricStream Software Accomplishments:

Part of a very small team that delivered a high-quality product. The company was acquired by Emulex Corporation in 2006. Responsibilities:

Authored test plans, test design, and test cases to ensure the overall quality of Aarohi Communication products.

Performed interoperability tests using HBA and data storage from vendors such as QLogic, Emulex, JNI, IBM, EMC.

Performed FC port state machine tests using the Finisar I-Tech, jammer, and analyzer.

Performed FC compliance tests at the FC-2 (frames, flow control, classes of service, ordered sets), and FC-4 (SCSI mapping) layers.

Performed feature tests on Aarohi FabricStream storage management software including: volume management, replication, data migration, mirroring, snapshot, and disk-based backup.

Filed defects, feature enhancements, and tracked them to closure.

Contact this candidate