MICHAEL ANGELO PALACIOS

***** ****** *****, ** ******, CA 92253

Phone: 760-***-**** Email: ad22ty@r.postjobfree.com

OBJECTIVE:

A challengingsalesposition with potential for growth, where I can utilize my experience in customer relations, management and operations.

HIGHLIGHTS OF QUALIFICATIONS: Self-directed and goal-oriented, fluent in Spanish. Excellent customer service and sales skills. Highly motivated and energetic team player. EXPERIENCE:

TrekSuperstore, Encinitas - Sales Guide andOperationsManager March2017 - current

Responsible for generating and maintaining sales and overseeing customer service. Keyholder

(open/elose), oversaw inventory/ordering, inventory, shipping andreceiving. Bicycle Discovery, SanDiego - GeneralManager/SalesManager June2014– February 2017

Responsible for generating and maintaining sales, overseeing customer service, talent acquisition and training, management of salesprocedures, inventory YTD/quarterly reports. Bikebling.com,San Diego - International SalesandGeneralManager April 2010- May 2014

Responsible for generating international sales, account management and customer service for Costa Rica, Guatemala, Mexico, Peru, and other Latin American countries. Adecio,SanDiego - SalesandAccountManager

August2008– April 2010

Acquisition of new accounts in the BtoB market. Heavy outboundsaleswith client prospecting and acquisition. Salesforce training and account management. Jobing.com,San Diego - Salesand Account Manager

December 2006 – August 2008

Acquisition of new accounts with emphasis on the Hispanic market. Responsible for sales, retention and customer service.

HSBCFinance - Loan Officer, HSBCFinance/Mortgage

April-2002-May 2006

Consulted with clients on refinancing homes and autos. Processed applications and credit analysis underwriting. Also processed consumer credit applications and loans. Earned Sales Excellence Award.

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