GLORIA LOPEZ

**** ******* ****** *** *******, Tx 78207

Phone: 210-***-**** / e-mail: ad22tu@r.postjobfree.com

PROFESSIONAL SUMMARY

CFO Enterprise Money Movement professional with approximately 35 years of experience in the Financial Services industry. Core competencies include:

§ Analytical

§ Innovative

§ Attention to Detail

§ Problem Resolution

§ Customer Service

WORK EXPERIENCE

Financial Accounting Associate I, USAA – CFO; February 2005 – June 2023

§ Manage a high-volume workload within a deadline in a multi-task driven environment

§ Perform regular moderate to complex research, making independent, effective decisions for lines of business

§ Perform regular effective and efficient analyses and reconciliation to determine accuracy of reports

§ Process transactions for multi-lines of business to include the Bank and Mutual Funds

§ Perform research, data entry and the processing of invoices, payments and wires for Enterprise Money Movement

§ Research and resolve issues and items of exception regarding payments and reconciliation

§ Utilize critical thinking skills to find good banking information cwp/exceptions

§ Consistently meet performance benchmarks regarding speed, accuracy and volumes for all lines of business at USAA; achieve this with little to no supervision

§ Work effectively with other team members, collaborating regularly and follows through on commitment to achieving results

§ EMM work knowledge with Mutual funds/Brokerage, Intracompany funds transfer report, RDC home/mobile deposit balancing, PCR keying/balancing, Incomming and Outgoing wires, Exceptions-CWP checks, copies, stop pays, and removing/adding freeze to accounts, verifying check signatures from check signature report. Portal- odoc all missing instructions needed for check process, or review accounts on documentum for instructions or applications. 403b7 checks/wires/ach wire processes and Simple Ira processes.

§ Performs Financial and Accounting functions with various administrative tasks. Processed High dollar checks/wires on a daily basis. Balances all transactions at the end of the day. Balances all spreadsheets daily.

§ Accounting. Research. Applies fees to accounts or stop pays or freeze.

§ Account Balancing all day on all transactions checks/wires and spreadsheets.

§ Great communication with team members.

§ SDR

§ Bridger

§

Payment Operations Specialist I

Wires back-office processes

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Remittance Processing Associate, USAA – January 2005- January 2007 USAA, SAN ANTONIO

n Opex System- Extract contents from envelopes for check processing on various lines of business.

n Image Capture/Scan checks and remittance for pay courier process (PCR).

n Data Entry- System keying and verifying items to be processed for all lines of business.

Work History: San Antonio Water System (May 2003- February 2005) Finance/Accounting

Process and balanced all checks and wires coming in to the department. Processed all checks through image capture transport and balanced for the day for a bank deposit. Data entry. Answer phone. Balance all incoming wire pay by phone transactions at the company call center.

: Frost National Bank- San Antonio (October 1984- May 2005) Finance/Accounting

File Clerk. Lead NCR Proof operator- Processed/balanced all check deposits for customers and processed and balanced all teller work. Helped balance any outages for my fellow co-workers having problems balancing. Lockbox Clerk-opened mail and balanced various company deposits for daily total deposit for the day. Processed through item process image capture equipment. Image capture then do all the data entry for deposit.

Proficient in:

Microsoft Office Professional 2007/2010/2016; Windows 2000/XP/2007/2010; Accurate; Quicken; IMS; fidelity; Documentum; Portal; Stars; Outlook; Mellon Flex, Bridger for OFAC, all office equipment. Exceptional at handling large dollar amount payment and wire processing (1 million dollar+). Zoom. Internet. Skype. BNY Mellon. Work remote 31/2 years.

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