Shannon Jones
**** ********** ****** **** ****, SC 29563 *****************@*****.*** 843-***-****
PROFESSIONAL SUMMARY:
Dedicated and organized Administrative Assistant with outstanding communication, scheduling and documentation skills; aspiring to work in an Medical Coding Specialist 1 in Medical Coding & Billing. Detail oriented and driven with expertise in patient intake processing, active communication with director and pharmacy to update patient data, including, providing drug screening and presenting educational tools on treating methadone addiction. Also, receiving patient insurance information and payments. EDUCATION:
Bryant & Stratton College Online
Criminal Justice & Security Services Diploma 10/2018 Bryant & Stratton College Online
Medical Billing and Coding Diploma 05/2023
RELEVANT COURSES:
Intro to the Justice System
Law Enforcement & Multicultural Community
Security in the 21st Century
Justice Information Systems
Emerging Trends in Juvenile Justice
Research & Writing in the Workplace
ICD Diagnostic Coding Electronic Health Records
ICD Procedural Coding CPT & HCPCS II Coding
Healthcare Terminology Intro to Medical Office Support & Services Anatomy & Physiology Computing Skills
CORE COMPETENCIES:
Leadership Skills
Customer Oriented
Treatment Protocol
Monitoring and Surveillance
Active communication
Problem Solving
Organizational Skills
Cash Management
Adaptability
Report Generation General Accounting Communication Customer Service General Operations General Administrative Policy & Procedures Time Management Billing & Invoicing RELEVANT WORK EXPERIENCE:
Administrative Assistant, Crossroads Treatment Center 2008-2023
• Prepare and process patients for drug screening, to dose, as needed, and to see their counselor
• Collect and document payments and submit invoices to insurance companies
• Observe patient behavior and report sedated patients in waiting room to medical team
• Utilize surveillance technology for suspicious activity in and outside of the treatment center site AWARDS & ACHIEVEMENTS
Volunteer attend Court sessions, Department of Juvenile Justice 2018-2021 Safety Award, Crossroads Treatment Center 2017-2018 Youth Mentor Award, Miracle Temple Family Fellowship 2014-2015 Employee of the Year, Crossroads Treatment Center 2010-2015