Shannon Jones

**** ********** ****** **** ****, SC 29563 ad22r0@r.postjobfree.com 843-***-****

PROFESSIONAL SUMMARY:

Dedicated and organized Administrative Assistant with outstanding communication, scheduling and documentation skills; aspiring to work in an Medical Coding Specialist 1 in Medical Coding & Billing. Detail oriented and driven with expertise in patient intake processing, active communication with director and pharmacy to update patient data, including, providing drug screening and presenting educational tools on treating methadone addiction. Also, receiving patient insurance information and payments. EDUCATION:

Bryant & Stratton College Online

Criminal Justice & Security Services Diploma 10/2018 Bryant & Stratton College Online

Medical Billing and Coding Diploma 05/2023

RELEVANT COURSES:

Intro to the Justice System

Law Enforcement & Multicultural Community

Security in the 21st Century

Justice Information Systems

Emerging Trends in Juvenile Justice

Research & Writing in the Workplace

ICD Diagnostic Coding Electronic Health Records

ICD Procedural Coding CPT & HCPCS II Coding

Healthcare Terminology Intro to Medical Office Support & Services Anatomy & Physiology Computing Skills

CORE COMPETENCIES:

Leadership Skills

Customer Oriented

Treatment Protocol

Monitoring and Surveillance

Active communication

Problem Solving

Organizational Skills

Cash Management

Adaptability

Report Generation General Accounting Communication Customer Service General Operations General Administrative Policy & Procedures Time Management Billing & Invoicing RELEVANT WORK EXPERIENCE:

Administrative Assistant, Crossroads Treatment Center 2008-2023

• Prepare and process patients for drug screening, to dose, as needed, and to see their counselor

• Collect and document payments and submit invoices to insurance companies

• Observe patient behavior and report sedated patients in waiting room to medical team

• Utilize surveillance technology for suspicious activity in and outside of the treatment center site AWARDS & ACHIEVEMENTS

Volunteer attend Court sessions, Department of Juvenile Justice 2018-2021 Safety Award, Crossroads Treatment Center 2017-2018 Youth Mentor Award, Miracle Temple Family Fellowship 2014-2015 Employee of the Year, Crossroads Treatment Center 2010-2015

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