Service Representative Medical Assistant
Resume:
Robin McDonald
*****.***********@*****.***
EXPERIENCE
SS&C Technologies
Investor Service Representative 12/2019 – Current
● Assisting customers and clients with Alternative Investment products.
● Review prepare and process transactions on investors accounts.
● Research complex issues for customer client base supporting requests.
● Receiving multiple client calls at a time thru multi tasking. Harley Davidson
Assembler 09/2017 – 09/2019
● Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.
● Positions parts and subassemblies by using templates or reading measurements.
● Assembles components by examining connections for correct fit; fastening parts and subassemblies.
● Verifies specifications by measuring completed component.
● Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources.
● Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
● Maintains safe and clean working environment by complying with procedures, rules, and regulations.
● Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Hallmark
Distribution Coordinator 10/2016 – 09/2017
● Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking.
● Achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders.
● Commended for team-oriented attitude, contributing to improved efficiency and nearly 100% accuracy in order tracking and processing.
Auto Start USA
Sales Associate 08/2015 – 09/2016
● Sold cars to potential buyers
● Repo cars from buyers who were unable to honor agreement upon purchase
● Collections on payments and title funds for cars purchased. CSL Plasma Center 09/2013- 08/2015
Designated Trainer & Phlebotomist
● Train new employees, professionalized in phlebotomy and customer service, educate them on job descriptions.
● Blood draws from patients for clinical or medical testing, transfusions, donations, or research.
● Maintain a friendly and positive attitude with donors Professional Thompson Care
Med Aide 11/2011-08/2013
● Administered and accurately recorded the administration of medications for residents as prescribed by the physician.
● Observed records, and reports to the Staff Nurse Symptoms and conditions of residents that could be related to medication interactions.
● Stored medications in a safe and accurate manner in accordance with established policies and procedures.
● Obtained records, reports, and vital signs as indicated during the administration of medications Family Practice Associates 07/2008 – 10/2011
Medical Assistant
● Assisted in maintaining center cleanliness by cleaning exam rooms.
● Stocked centers with needed supplies for patient care
● Facilitated timely closings of clinics.
● Performed other duties as determined by the Clinic Coordinator or Market Manager
● Performed vital signs and point-of-care testing as requested. Southwest Boulevard Family Health Care 01/2005 – 07/ 2008 Medical Assistant
● Conducted pulmonary tests, x-rays and EKG’s, and assisted with specialized procedures i.e. (PAP smears and small circumcisions)
● Prepared and assisting all forms such as claimant history questionnaires, lab requisitions, etc.
● Performed diagnostic procedures accurately, efficiently and with the highest quality including: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier.
● Performed routine procedures to determine and record claimant’s vital signs. EDUCATION
Wright Business School Medical Assistant Certification Med Aide
PROFESSIONAL TRAINING
Electronic Medical Records X-Ray Technician Medical Billing/Coding Phlebotomy Technician References Available upon Request
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