Restaurant server
Resume:
LUIS FRANCIA DELGADO
Miami, FL *****
******************@*****.***
1. Welcome customers to the establishment
2. Introduce the menu to customers
3. Give recommendations and help them to choose what to drink or eat 4. Take and register customer’s orders
5. Communicate customer’s orders to the kitchen staff 6. Take the customer’s order to the corresponding table 7. Organize tables and maintain a cozy atmosphere
8. Keep the tables clean all the time
9. Received payments from customers
10. Operate the point of sales system
11. Listen to customer’s complaints and solve them if necessary 12. Comply with the relevant rules on food and alcohol Work Experience
Busser/Server
Hotel Yve - Miami, FL
November 2022 to September 2023
I worked for a year at the Biscayne Tavern restaurant, at first I started working as a busser and after about seven months I was promoted to a server due to the skills and abilities shown as a good worker, in this time I learned how different and more demanding the attention and service of customers is, which allowed me to gain in skill and knowledge to elevate my customer service. Restaurant Server
Hotel Meliá Las Dunas - Caibarien
November 2016 to October 2019
I worked for three years at the Meliá las Dunas restaurant as a server, this time served me as an experience to work with the public and meet each of their needs when arriving at the restaurant, I helped the guests by giving them recommendations when selecting which food or drink to choose, listen carefully to their complaints and solve them if possible with the aim that their stay in the restaurant will create an atmosphere of well-being and comfort.
Education
High school diploma
Skills
• Busser
• Serving Experience
• Customer service
• Team player
• Bilingual
• Organizational skills
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