Customer Service Bartender Server

************@*****.*** 347-***-**** Elmhurst, NY ***73

SUMMARY

Dedicated and personable bartender/server with a passion on delivering exceptional fine dining experiences to guest. I have built my skill over the year working as a server for 14 years and 2 as a bartender. I adapt as needed to any situation and I'm open to learn new skills. WORK HISTORY

Server. 1374 1st Avenue, New York, NY 10021

Delizia 73 04/2006 - 07/2021

Customer Service Cashier. 73-21 25th Ave, NY 11370 Bulova Home Depot 06/2020 - 03/2021

Server/Bartender . 38 E 19th ST, New York, NY 10003 ABC Cocina 05/2020 - 12/2023

SKILLS

EDUCATION

LAGuardia Community College

30-10 41st Ave, Long Island City,

NY 11101

10/2009

High School Diploma

LANGUAGES

Spanish

Native or Bilingual

English

Native or Bilingual

Provide great customer service with a great and friendly attitude. Served food, drinks and dessert, making sure everything is clean and make sure it is closed properly. Handled cash transactions accurately, contributing to balanced daily financial reports.

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Contact the companies to offer them the best prices and let them know about the specials during the week. Making quotes for the future order, making pick up or deliveries. Interact with the customer to get to know more about their business.

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Maintaining a strong knowledge of mixology and current drink trends. Demonstrated excellent multitasking skills, and making sure the drink are prepared on time. Building strong relationships with regular guest. Managed a high-traffic bar, and making sure that the guest has the same service experience at the bar as it is on the floor. Upselling new drinks and new dishes.

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Mixology and drink

preparation

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● Customer service excellence

● Inventory management

● Team leadership and training

● Upselling techniques

Excellent communication and

interpersonal skills

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Ability to work in a fast-paced

environment

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● Menu Memorization

● Persistence

Maria Pesantez

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