Robert Freeman

Elkin, NC ad22id@r.postjobfree.com 336-***-**** www.linkedin.com/in/robert-freeman-9129b5252 PROFESSIONAL SUMMARY

Well-rounded self-starter with a passion for Information Technology and data protection. Recently certified in Cybersecurity through NC State University. Adaptable and enthusiastic life-long learner who enjoys discovering and developing IT and cybersecurity skills and networking know-how through real-world applications; excited to contribute to a dynamic team.

EDUCATION

North Carolina State University November 2022 - July 2023 Cybersecurity Professional Certificate

Courses: Microsoft Security Computer Networking Network Security Linux Security Cloud Security Surry Community College

Computer Information Systems Certification

SKILLS PROFILE

Operating systems: Windows Client (All versions), Windows Server 2012 R2, Linux (Ubuntu, Debian, Kali) Networking: VLANs, ACLs, RIP, static routing, subnetting, VTP, 802.1Q, inter-VLAN routing, VPN Cloud Security: Amazon Web Services (AWS)

Programming languages: PowerShell, Python

PROFESSIONAL PROJECTS

Troubleshooting Labs & Security Simulations NC State University November 2022 - July 2023

• Tasked with troubleshooting OS and network issues. Exhibited stellar documentation and resolutions to problems.

• Troubleshoot systems to ensure proper application and permission filters, firewall rules, and Active Directory best practices carried out on Windows Server 2012 and Windows 7/10 clients.

• Minimized vulnerabilities and threat risks in each environment by configuring and verifying Group Policies met each security requirement.

• Performed network structure analysis to determine the proper use of subnetting, static and dynamic routing, VLAN segmentation, and the layout of OSPF.

• Diagnosed initial network security levels on Cisco devices by verifying ACLs, port assignments, and strong credential encryptions to ensure availability and integrity throughout the network. PROFESSIONAL EXPERIENCE

YVEDDI Head Start, Boonville, NC July 2019 - Present Executive Administrative Assistant / IT Support / Contracts Coordinator / NCPK Coordinator

• Provide IT Helpdesk Support as necessary.

• Prepare Annual Multi-million-dollar budgets based on Federal Grants. Coordinate Contracts: draft, review, and send communications on behalf of organization executives.

• Serve on numerous boards and committees. Organize and prepare for meetings, documents, and attending logistics.

• Respond to calls and messages and maintain proper record-keeping for executive review and legal compliance. The Northwest Company, LLC, Elkin, NC October 2016 - July 2019 E-Commerce Account Manager

• Responsible for the management and service of multiple Drop Ship Accounts, from received orders to shipment and customer receipt.

• Constantly evaluated and reviewed every step of the order process to ensure customer satisfaction.

• Accurately entered orders into proper customer accounts in accordance with requested specifications.

• Reviewed invoicing and provided credit as needed.

• Completed multiple daily inventory and open order reports, and worked with warehouses and carriers to ensure shipments were delivered on time.

The Bledsoes Dobson, NC July 1995 – February 2022 Vocalist / Musician / Sound Engineer

• Tasked with multiple responsibilities, from Tour Bus Driver/Mechanic to Live Performances.

• Handled Public Relations, Ticket Sales and Managed Tour Management

• IT and Sound Technician

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