Customer Service Representative
Resume:
Julia Swartz
Customer Service Representative
Contact
Email:
************@*****.***
Phone:
Address:
Uniontown, Pa, 15401
Career Objective
Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals.
Hardworking professional with experience in sales and customer service. Excellent communicator with strong interpersonal and problem-solving skills. Proven ability to build relationships with customers, identify needs and provide comprehensive insurance coverage.
Experience
Life Insurance Agent
Globe life llc, Morgantown, Wv / Feb 2021 - Dec 2023
Built strong relationships with customers by providing exceptional customer service at all times.
Assisted customers in completing paperwork for new applications or policy changes.
Contacted prospective customers to present information and explain available services.
Front Desk Receptionist
Super 8, Uniontown, Pa
Provided a high level of customer service to all clients.
Processed payments received from customers via cash or credit card transactions accurately and efficiently.
Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
Performed data entry and administrative duties such as filing, scanning documents, updating databases.
Education
Morgantown high
Morgantown, Wv
High School Diploma
(Jun 2020)
Skills
New Agent Training
Streamlining Processes
Insurance Industry Knowledge
Asset Protection
Building Relationships
Client Service
Customer Needs Assessments
Contact this candidate