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Michele Bond
OBJECTIVE
My primary objective is to
provide accurate and helpful
information to customers to
make a better healthcare
experience.
REFERENCES
Available upon request.
ADDRESS
5870 Noble Drive Indianapolis,
IN 4623
PHONE
*********@*****.***
EXPERIENCE
AUG-2011-MARCH-2023
Patient Care Advocate I Cigna I Indianapolis, IN
Key Responsibilities: Investigating insurance plans for benefits / limitations
(co-payments, deductible and prior authorizations) Processing claims and resolving and rejections issues. Obtain prior authorizations or update prior authorizations and add to files
EDUCATION
IUPUI I Indianaoplis, IN bachelor's degree in liberal arts / Sociology COMMUNICATION
The essential responsibility of a PCA is to act as liaison between plan, patient and doctor to achieve the best possible outcome for the patient. LEADERSHIP
As a PCA I have collaborated and worked with small groups to develop new processes and procedures that would better serve our patients.