Manish Sharma Address: King Of Prussia, PA *****

Email: ad22ea@r.postjobfree.com

Ph. (Mob.): +1-630-***-****

Career Objective

Seasoned IT professional with over 15 years of expertise in Solutions Architecture, Cloud Operations, Project Management, and pre-sales consulting across diverse sectors. Specialized in crafting scalable and efficient cloud solutions, I bring in-depth expertise in AWS/Hybrid/Private cloud services, DevOps CI/CD tools, and project leadership. My commitment is to contribute to organizations by delivering well-architected solutions and strategic project management aligned with business objectives and KPI-driven outcomes. Known for optimizing costs, sizing, and database performance. Conducted discovery and RFP exercise with the Sales team to help drive business objectives. Core Competencies

● Cloud Solutions Architecture:

Proven success in designing and implementing scalable and efficient cloud solutions.

Expertise in crafting architecture that aligns with business objectives, ensuring a robust and flexible cloud-based infrastructure.

Expertise in AWS/Hybrid/Private cloud services.

● Pre-Sales Consulting:

Experience in pre-sales consulting / discovery workshops on-site technology assessment to drive business growth and customer engagement.

Capable of articulating technical solutions to diverse stakeholders, contributing to successful sales outcomes.

● Client Relationship Management:

Strong interpersonal and communication skills, focusing on cultivating and maintaining positive client relationships.

History of understanding client needs, delivering solutions, with overall satisfaction.

● Automation (DevOps):

Proficient in automation using DevOps CI/CD tools, including Jenkins, Terraform, Ansible, Git, Python, Dockers, Kubernetes, etc.

Strong understanding of databases, communication protocols, network security infrastructure, etc.

Skilled in managing and automating software development processes with efficiency.

Partnered with R&D and helped communicate customer requirements

● Performance Management and Tuning:

Experienced in performance management, tuning, sizing, and capacity planning.

● Database Management and Migration:

Skilled in database upgrade and migration management, enhancing system efficiency, and minimizing downtime.

● Project Management:

Successfully led and delivered complex projects from initiation to completion.

Adept at coordinating cross-functional teams, ensuring adherence to timelines, and achieving project goals within budgetary constraints. Professional Summary

QAD INC., Mt Laurel, NJ April 2010 – Currently working Range of clients from Life Sciences/Automotive/Industrial / verticals Seasoned IT professional with over 13 years of experience at QAD INC., specializing in serving diverse clients in Life Sciences, Automotive, and Industrial verticals. I collaborate closely with cross-functional teams, system analysts, including Product Owners, R&D, Business Clients, User Experience teams, and Application Architects, to discern and address business needs and design customer architectures.

My automation proficiency is evident in streamlining application install and configuration processes through Python and Shell scripting. I've successfully created Master Images and repositories, standardized network/port communication, and devised robust processes for third-party product (3PP) installation and integration. Additionally, I designed and implemented 3PP qualification and certification programs, as well as optimized Database migration/upgrade/restore processes.

A proactive advocate for knowledge transfer, I've conducted training sessions for offshore teams and played a key role in designing effective handover processes. In collaboration with other cloud operations teams, product owners, and R&D, I led automation efforts, notably designing server builds and application installs, including Virtual Private Cloud (VPC) orchestration. This initiative dramatically reduced the provisioning process for a complete SDLC environment stack from three weeks to a couple of days, resulting in substantial cost savings and minimal issues. Notably, I've been the single point of contact for esteemed customers such as Hendrickson, Nexteer and several others, overseeing all Delivery and PMO activities. My expertise extends to driving successful customer implementations, developing project plans, managing scope, and aligning product management with real-world customer feedback. Key Skills and Achievements:

● Leadership in initiatives focused on automation, AWS infrastructure provisioning, and standardizing application port communication and naming conventions to support automation.

● End-to-end project management, charter definition, SOW creation, responsibility assignment metrics development, and oversight of testing and global ERP rollouts.

● Extensive experience in on-site customer visits, database/system performance analysis, and the successful management of major ERP conversion and migration projects, ensuring SLA compliance.

THIRDWARE SOLUTIONS, Mumbai, India Dec 2007 – March 2010 Served diverse clients, including Ford Motors, Bobst India, and Rockwell Automation.

● Led comprehensive Test Management, encompassing Estimation, Planning, Design, and Defect Management Analyzed and documented business requirements

● Produced detailed Validation Summary Reports for each test phase, ensuring meticulous documentation.

● Developed and coded programs in line with project requirements, accompanied by the creation of user-friendly manuals.

Self Initiatives:

● Automated manual upgrade operations using automation tools

● Designed solutions to meet security standards compliance

● Conducted training for off-shore and incident handling processes Technical Skills

Cloud Services (AWS / Hybrid ) GitHub/Jenkins Python / Terraform/Ansible Kubernetes (EKS) DBA Product Management / Implementation Databases and DR (Progress OE) Agile and Waterfall MariaDB / PostgreSQL QAD Product suite Apache Test Automation tools (SmartBear) Education

● MBA, University of Illinois Urbana Champaign, 2020-2022

● B.E in Computer Science, Mumbai University, 2003-2007 Certifications

AWS Associate Solution Architect) ITIL Foundation

Red Hat Certified Engineer

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