Post Job Free

Resume

Sign in

Customer Service Team Lead

Location:
Redford Charter Township, MI
Posted:
January 24, 2024

Contact this candidate

Resume:

Michael Butler

Detroit, MI *****

ad22e6@r.postjobfree.com

+1-313-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Store Clerk/Cashier

RP Fuel - Redford, MI

July 2022 to Present

I provided the best possible customer service and completely other closing tasks. Order Picker

Amazon - Romulus, MI

January 2022 to Present

I pick items that customers order in a fast paced environment while checking that quality is to the customers satisfaction.

Driver

LYFT DRIVER SERIVCES - Detroit, MI

April 2017 to July 2021

I picked up passengers and safely drove them to their desires destination. Team Lead

Walmart - Livonia, MI

June 2018 to January 2020

I supervised a group of 40-50 associates that were responsible for unloading trucks and stocking shelves. I set expectations that allowed them to learn new techniques that allowed them to be successful. Laundry Attendant

Westin Detroit Metro Airport - Romulus, MI

October 2017 to July 2018

I worked in the laundry department and picked up shifts in other areas. Shift Manager

Rite Aid - Detroit, MI

February 2017 to August 2017

I managed shifts and assured that the store was in great condition for customers and other associates. Cook/Dishwasher/Prep

Steak and Shake - Livonia, MI

November 2016 to February 2017

I prepare food and made shakes.

Packer/Sorter

Amazon - Fort Worth, TX

June 2016 to September 2016

I pack shipments and I also work on the sort side where I sort items to assure they are ready to be packed. Support Manager

Walmart - Arlington, TX

July 2015 to November 2015

I supervised a group of employees while completing the unloading process. Receiver

Books Squared - Dallas, TX

August 2014 to July 2015

Responsibilities

I scan and grade books based on the quality and I am paid on a commission basis per book. Skills Used

I demonstrate accuracy with grading books and I show pure speed when scanning books. Receiving Team Lead

Macy's - Temple, TX

November 2013 to May 2014

Responsibilities

I managed the receiving dock while unloading and processing trucks. I also processed damages, penny stock, and return to vendor items onto the outbound trailer. Sales Associate

Dollar General - Cameron, TX

May 2013 to November 2013

Responsibilities

I operated the cash register while providing exceptional customer service. I also had the following tasks; cleaning, stocking, rotating, and other minor tasks. Department Manager

Wal-Mart - Killeen, TX

July 2011 to March 2012

I managed the Menswear and Boyswear departments to assure that they were fully stocked and staffed. I also conducted inventory, ordered product, processed price changes, and kept the backroom in excellent condition.

Inventory Supervisor

Wal-Mart - Denton, TX

February 2011 to July 2011

I managed the backroom and was responsible for overseeing the process of the backroom. Overnight Stocker

Wal-Mart - Denton, TX

December 2010 to February 2011

I stocked the Dairy Department during the overnight shift and assured that all items were rotated. I pulled all out of date items off the shelf and properly disposed of the product. The packages were sent to claim for delivery.

Department Manager

Wal-Mart - Tulsa, OK

April 2010 to December 2010

I managed the Deli and the Bakery to assure that the Deli had excellent customer service and trained my associates on proper customer service. I also conducted cleaning sessions to assure that the Deli and Bakery were up to Health Department standards. I also conducted orders and completed inventory at the end of every month.

Deli and Bakery Clerk

Wal-Mart - Tulsa, OK

August 2008 to April 2010

My main task was to bake, bad, and label bakery products. I also helped out in the Deli when it was overwhelmed with customers.

Replenishment Associate

JcPenney - Colorado Springs, CO

April 2008 to June 2008

I stocked the Housewares and Domestic departments. I also cleaned the departments so that they would be ready for opening.

Pricing Associate

JcPenney - Providence, RI

June 2006 to April 2008

I changed signs around the store and helped other associates out when there was a pricing discrepancy. I also set helped out it departments when needed.

Packer/Shipper

Display World - Warren, RI

November 2005 to May 2006

I put together boxes and got them ready for items to be packed. Overnight Stocker

Wal-Mart - Cranston, RI

November 2004 to November 2005

I stocked shelves throughout the store to assure that it was ready for opening. From time to time I managed the backroom to assure that it was presentable for the morning receiver. Overnight Stocker

Price Rite - Providence, RI

April 2003 to November 2004

I stocked shelves in grocery and frozen foods. Every once in a while i was left in charge of the store during the overnight shift.

Cashier/Returns Desk

Home Depot - Providence, RI

September 2002 to March 2003

I operated the cash register and processed customers transactions. I provided exceptional customer service and also operated the returns desk.

Cake Decorator

Stop and Shop - Providence, RI

May 2001 to September 2002

I decorated cakes and made cakes to when orders came in. Assistant Department Manager

Filene's - Providence, RI

September 1999 to May 2001

I assisted the Department Manager with all of her functions and provided the best customer service. Customer Service Representative

Ro-Jacks - Providence, RI

April 1996 to September 1999

I supervised the front end and operated the customer service desk, where I cashed checks, sold lottery, sold cigarettes, used western union, and assisted customers with other needs. I also worked in the cash office as a bookkeeper.

Education

Bachelor's in Accounting

Ashford University - San Diego, CA

May 2013 to April 2016

High School Diploma in College

North Kingstown High School - North Kingstown, RI

1994 to 1998

Skills

• Bookkeeping

• Order Picking

• Pallet Jack

• Reach Truck

• Packaging

• Leadership

• Supervising experience

Military Service

Branch: US Army Reserves

Service Country: United States

Rank: E-2

June 2006 to February 2007

I served through basic training and AIT until I received an honorable medical discharge. Certifications and Licenses

Driver's License



Contact this candidate