Yolima Rodriguez

Customer Service Agent/Paralegal/Real Estate Agent

Contact

ad22d7@r.postjobfree.com

305-***-****

Education

MIAMI DADE COLLEGE

Associate of Science

MIAMI INTERNATIONAL AIRPORT

Customer Service

GOLD COAST

Real Estate

Experience

MARIEM PAEZ EZQ

Jul 2017 – Dec 2017

Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.

Edited and proofread legal documents to verify accuracy.

Maintained and updated organized client contract information to keep in touch with clients and provide updates on cases.

Conducted detailed client intakes and entered information into company database.

MIAMI INTERNATIONAL AIRPORT

November 2020 – November 2022

Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times.

Answered customer telephone promptly to avoid on-hold wait times.

SELF EMPLOYED

January 2018- December 2023

Prepared legal documents and filed them in divorce process.

Handled sensitive and proprietary information with discretion and confidentiality.

Skills

Records Management

Attorney support

Document Filling

Proficient in MS Office

Customer Services

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