MICHAEL SPOTTS

916-***-****

ad22cf@r.postjobfree.com

Work Experience

AtWork(WisetecUSA) Sacramento, CA 5/23 – 1/24

Laptop Tech - Contractor

Test, evaluate, wipe hard drive and reload os on Apple, Dell, HP, Chrome and other brands of laptops, all-in-one systems and desktops.

Test using Aiken Workbench PC auditor and wipe hard drive with data erasure product from ZipErase.

Test batteries, LCD screens, keyboards, hard drives, ports, external covers, speakers, microphones, wifi connectivity and LAN connectivity. Grade according to spec sheet. Grade B and C get os reloaded and sent to ecom. Grade D does not get os reloaded and is sent to wholesale.

Reload windows pc’s and laptops to Windows 10 and apple pc’s and laptops to Big Sur (select systems reloaded to High Sierra, Ventura and Monterey).

Nor-Cal Beverage Co. West Sacramento, CA 2/23 – 5/23

AS/400 System Administrator/EDI Administrator

Provide system administration for Nor-Cal Beverage core system IBM S720 – Power7, 8202.

Provide EDI administration for Nor-Cal Beverage.

F & M Bank Lodi, CA 4/21 – 7/21

AS/400 System Administrator

Provide system administration for F & M Bank’s core system IBM S914 – Power9, 9009-41A.

Repair broken processes in nightly EOD processing via HelpSystems/Robot Schedule, Alert, Console and Save.

Refresh review banks with production data.

Update review banks to Release 2021 of Jack Henry/SilverLake banking software.

Update production banks (F & M Bank, F & M Bancorp, Trust and Training) to Jack Henry/SilverLake Release 2021.

Load PTF CUM package and schedule an IPL to apply current PTF CUM package for 7.4.

Schedule a full system save utilizing LTO7 tapes and drives (3580 model 007 drives in 3573-TL, IBM TS3100 tape library).

Create and process Help Desk and Change Control tickets using the free software from Liberum.

Run daily operations as backup to dayshift operator.

Send/receive tapes to/from offsite vendor Iron Mountain.

On call for after hours and weekend support.

System administration outsourced to 3rd party vendor Connectria.

Golden1 Credit Union Sacramento, CA 1/21 – 4/21

Computer Operator 3 (Senior System Operator)

Run daily schedule on OpenVMS System (HP Integrity BL870C blade server) V8.4-1H1, utilizing Fiserv DataSafe

and Corillian banking software.

Run weekly multi disk backup utilizing LTO6 tapes and Quantum Scalar i6 drives.

Monitor network via SolarWinds dashboard.

Mainz Brady Group Inc (Exchange Bank) Santa Rosa, CA 3/20 – 9/20

Iseries engineer – Contractor

At Exchange Bank data center

Maintain AS/400 platform (4 LPARs) running Fiserv/Signature banking software while bank migrates to hosted MVS platform running FIS banking software.

Full system saves utilizing BRMS and LTO4 tapes and drives.

Load/apply CUM, Hiper and DB Group PTFs utilizing IFS directory, image catalog and virtual optical drive.

Manage journal receivers to reduce ASP percentage usage.

Monitor, identify and correct errors in data replication from Production to HA environment utilizing BCS Group/QuickEdd.

Onsite at data center for first 4 weeks, then remote at home due to pandemic.

Tasked with filling the 3rd shift operator position (June – Sept.) until the go live date of 9/12/20. Process nightly end-of-day (Pcomb, several backups, OFAC updates, etc.) utilizing HelpSystems/Robot Schedule for job submission and Robot Console for message monitoring.

Create shift turnover in IssueTrak. Attend weekly webex meetings.

Merge IT (McKesson/Atos) Rancho Cordova, CA 11/19 – 3/20

Data Center Operations Specialist – Contractor

At McKesson’s Drohan global data center

Data Center Operations call center technician.

Manage BMC/Remedy problem ticketing system, paging out to relevant on call personnel regarding problem tickets from SEV1 to low business impact.

Complete maintenance mode requests via email, change request ticket (Remedy), or incident ticket (Remedy). Maintenance mode suppresses error alerts when systems are being updated, upgraded, rebooted or otherwise out of service. Complete email, Microsoft Teams or phone requests to cancel, kill, rerun, hold, release, run adhoc jobs or job streams in Maestro or Control_M.

Open bridge lines via Webex to facilitate problem ticket resolution.

Bank of Stockton Stockton, CA 1/14 – 9/18

AS/400 System Administrator

Upgraded systems at co-location Raging Wire, Sacramento and Stockton HQ

from Power7 (720) to Power8 (820), O/S from 7.1 to 7.2, tape drives from LTO4 to LTO6 and

HMC from V8R8.3.0.3 to V8R8.7.0.1.

Monitor IBM i Power7/Power8 Production, Release, Training and HA LPARs using HelpSystems/Robot Console, Alert and Attention Software/Attention Alarm Manager.

Monitor job submission from HelpSystems/Robot scheduler.

Monitor, identify and correct errors in data replication from Production to HA environment utilizing BCS Group/QuickEdd.

Migrate from Vision Solutions/itera to BCS Group/QuickEdd.

Perform virtual role swaps in preparation for live role swap from production to ha environments.

Perform multiple live role swaps to reconfigure computer room to allow installation of new UPS system, cut over to new UPS, allow for testing of various network parts of banking environment, i.e. ATM’s, mobile banking, etc., load/apply 7.1 CUM PTF’s, full system saves and transitioning to Raging Wire as the production environment.

Monitor nightly and quarterly backups on IBM i LPARs utilizing 3573 tape library and LTO4/LTO6 tapes and drives with EKM/SKLM tape encryption. Maintain tape catalog via Microsoft Access.

Upgrade EKM tape encryption to SKLM tape encryption.

Upgrade HMC from V7R7.2.0.2 to V7R7.8.0.2, from V7R7.8.0.2 to V8R8.1.0.3 and from V8R8.1.0.3 to V8R8.3.0.3. Upgrade IBM i O/S from 6.1 to 7.1. Upgrade IBM/Client Access 7.1 to ACS (Access Client Solutions).

Load and apply cumulative, hiper and data base group PTFs to all IBM i LPARs.

Upgrade Jack Henry/Synergy from V2010 to V2014.

Upgrade 3rd party software products (TAATOOL, DBU, Aldon, HelpSystems/Robot product suite and HelpSystems/PowerTech product suite).

Print, burst and strip reports from Fiserv/Signature. Load Signature reports to Jack Henry/Synergy. Distribute printed reports to bank officers.

Process assigned tickets issued through SharePoint by adding, changing or deleting users in Signature, Synergy and IBM i. Process ACH files (sending and receiving) via Fedline Advantage product.

Full participation in on call rotation.

Send/receive tapes to/from offsite storage and perform yearly physical inventory of offsite storage.

Perform year end processing and send files to credit bureaus, IRS and State of California.

The Chace Group (Recology) Sacramento, CA 8/13 – 11/13

AS/400 System Administrator – Contractor

Monitor AS/400 Production, Development and HA LPARs using Messenger Plus paging.

Monitor data replication from Production and Development to HA environments utilizing Vision Solutions OMS400/ODS400 product and correcting any errors or anomalies.

Monitor nightly and weekly backups on AS/400 LPARs utilizing BRMS, 3573 and 3576 tape libraries and LTO4 tapes and drives.

Update 3rd party software Vision Solutions OMS/ODS400 to V9.1, Inform Decisions iDocs/Flashmail to V6.60, Pathfinder Hawkeye to V9.5, Enforcive BSafe to V7.2 and Messenger Plus to V8R0.

Load and install license keys for TAATOOL. Install COZTOOLS DE to replace RPG xTools.

Move files and programs between partitions for programmers.

Refresh libraries from production to development for programmers.

Assist in migrating from Power6 570 V5R4 to Power7 740 V7R1.

Clean up and resync links in OMS400 on AS/400 LPARs.

Mitigate and repair directory entry issues resulting from migrating to new system.

Create queries and cl programs.

Send/receive tapes to/from offsite storage.

Staff-Tech, Inc. (Adventist Health) Roseville, CA 9/11 – 7/12

AS/400 System Administrator – Contractor

Monitor AS/400 Production, Development and HA LPARs using MessengerPlus Console and MessengerPlus paging.

Create ticket in Heat for any errors or anomalies and page out to on call personnel.

Monitor data replication from Production to HA environments utilizing Vision Solutions/itera product. Monitor data center environment utilizing the Liebert/SiteScan product and Synapsense.

Monitor multiple backups on AS/400 LPARs utilizing BRMS, 3584 tape library and LTO2, LTO4 tapes. Move I/O card resources between partitions to facilitate backups.

Monitor jobs submitted to AS/400 LPARs from IBM Advanced Job Scheduler.

Perform pre and post role swap checks on AS/400 systems.

Role swap 6 production AS/400 LPARs on a weekly schedule using the itera product.

Load and apply PTF’s. IPL AS/400 LPARs as required.

Rack, cable and install new servers. Decommission old servers.

Attend bi-weekly operations meeting.

Robert Half Technology (Save Mart Supermarkets) Modesto, CA 5/11 – 7/11

AS/400 System Administrator – Contractor

Reduce ASP usage percentage.

Find solution to lights out data center coverage, recommended Robot product suite.

Process tickets for onboarding/offboarding employees and contractors.

Correct BRMS errors in daily and weekly backups.

Contact vendors/employees for missing files to process.

Attend bi-weekly admin meetings/weekly operations meetings.

Train SAN admin to administer AS/400 backups.

Insight Global, Inc. (City of Vallejo) Vallejo, CA 12/10 – 5/11

AS/400 System Administrator – Contractor

Update 3rd party software SunGard Public Sector NaviLine and DMS on Windows servers and i5 810 in preparation for Year End processing.

Monitor nightly backups on i5 using native IBM save commands, IBM 3580 tape drive and utilizing LTO2 tapes. Provide assistance to city employees.

Maintain user access to menu system.

Document processes and provide management with reports.

Schedule and participate in training sessions.

Williams-Sonoma, Inc. Rocklin, CA 10/09 – 4/10

NOC Analyst

Monitor enterprise wide servers for errors or anomalies using HelpSystems/CCSS on AS/400, Nagios and Groundwork on all other servers.

Escalate errors to appropriate on call personnel. Create Remedy tickets for errors.

Create, hold, release and run jobs from IBM AJS for AS/400 LPARs and Control-M for all other servers.

Unlock/enable user id’s/profiles on AS/400, Active Directory, network and client servers.

Monitor nightly, weekly, monthly and yearly backups on AS/400 LPARs using BRMS and 3500 Tape Library utilizing LTO4 tapes. Quiesce AS/400 LPARs to restricted state for monthly and yearly backups.

Monitor data replication between AS/400 LPARs utilizing MIMIX.

InformedRX Inc. Sacramento, CA 3/05 – 11/08

(Formerly National Medical Health Card (NMHC) and Pharmaceutical Care Network (PCN))

Senior AS/400 System Administrator

Setup and utilize BRMS (Backup, Recovery and Media Services).

Expert in Robot Products Suite. Install and setup Robot Client (migrating from Robot Alert) to send reports to recipients in Robot Reports.

Experienced with MIMIX replication software. Setup MIMIX QA and DEV environments.

PTF load and apply utilizing iseries Navigator, IFS, image catalogs and virtual optical devices. IBM licensed program installation. IBM and vendor tech support. Upgrade HMC and firmware. O/S upgrade from V5R2 to V5R3. Hardware upgrades 820 to i5 550 LPAR and 825 to i5 570 LPAR.

3rd party software upgrades (RxClaim, RxTrack, RxServer, Robot, MIMIX, DBU, Showcase, JWalk and Hawkeye products).

ASE project implementation (PHI to RxClaim migration). Post-Mod Support.

Creation of client libraries, client logical files, client user id’s and corporate user id’s on AS/400. Manage user access to RxClaim via security panels, group profiles and soft menus.

Creation of quarterly reports for management. Refresh of QA and DEV environments and newly created LPARs with Production Data.

MIMIX switch of production from the i5 550 and i5 570 in Sacramento to the i5 570 in New York. Migrate AS/400 270 to LPAR3 on i5 550 in Sacramento.

Utilized IBM MQ Series for messaging between AS/400 LPARs and other servers.

Daily monitoring of Robot products Client, Schedule, Reports, Save, Console, Monitor, Autotune, Alert and Network and MIMIX high availability data replication.

Install new IBM 3583 LTO2/LTO3 tape library. Rollout of desktops with Win XP.

Prepare and ship IBM 3995 Optical Libraries, IBM 3490 Tape Library and i5 570 to New York.

Document processes pre/post acquisition/transition to NMHC and SXC with SOX and HIPAA compliance.

Turnover data center operations/system administration to SXC.

Williams-Sonoma, Inc. Rocklin, CA 9/01 - 11/04

AS/400 System Administrator, Senior AS/400 System Operator

Install, maintain and upgrade automation products for job scheduling, message handling, system performance monitoring, saves, restores, object archival and journal receiver archival.

Monitor systems, network and online availability.

Assist users, mount tapes, reset user profiles/user lockouts on UNIX, NT, Novell and AS/400.

Reset RF devices, workstations and printers.

Create output queues, remote writers, device/printer/tape descriptions, user profiles. Move resources between partitions.

Monitor data replication between AS/400 LPARs utilizing MIMIX and between AS/400 LPARs and other servers utilizing DataMirror for replication and IBM MQ Series for messaging.

Refresh of QA and DEV environments and newly created LPARs with Production Data.

Program in CL and create/run queries on the AS/400.

Print and distribute reports. Save and restore objects.

Perform daily, weekly and monthly backups. IPL AS/400 LPARs.

Create and maintain daily turnover, save, sla, invoicing and duty logs.

Perform user requests for Robot/Schedule on AS/400 and on Enterprise Manager in Control-M.

Create tickets in Remedy or HelpDesk/Touchpaper for errors encountered and process tickets from users. Send/receive tapes offsite/onsite to/from disaster recovery storage facility and fill out/file tape transmittals.

Submit daily, nightly, weekly, monthly and yearly production jobs. Train new operators.

Escalate errors to appropriate on call person using the online application resource list.

Turnover data center operations/system administration to IBM.

PMI Mortgage Insurance Co. Rancho Cordova, CA 8/00 - 3/01

AS/400 System Administrator

Monitor system, network and online availability. Maintain daily turnover logs.

Assist users, mount tapes, print and distribute reports, save and restore objects.

Refresh of QA and DEV environments and newly created LPARs with Production Data.

Perform daily, weekly, monthly backups and updates to online databases.

Packard Bell Sacramento, CA 5/95 – 6/00

AS/400 System Administrator, AS/400 System Operator

IBM Certified Specialist - AS/400 Professional System Operator

Install, maintain and upgrade HelpSystems/Robot Product Suite, BMC/Best1, BDS/Spool Organizer, Vision Solutions OMS/400 and ODS/400, BPCS, ADSM, BRMS and EMC2.

Create tickets in Peregrine/Service Center for errors encountered and process tickets from users.

Create and maintain CL programs, queries, DDS files, communication, line, controller and device configurations.

Create and maintain daily, weekly and monthly run sheets.

Monitor data replication between AS/400 systems utilizing Visions Solutions/OMS/400 and ODS/400. Refresh of QA and DEV environments with Production Data.

Maintain products on AS/400, NT servers and EMC2 disk array.

Install PTFs and upgrade O/S. Complete system setup, upgrade and removal.

Reconfigure data center. Fill in for system operators. Assist users, vendors, and programmers.

Perform physical inventory of offsite tapes in vendor location.

Sutter Health Sacramento, CA 2/90 - 12/95

IBM mainframe 3090, 9121, Amdahl mainframe 5870 and AS/400 System Operator

Monitor system status and availability, job flow, online availability, network availability.

Mount tapes. Print and distribute reports to meet courier schedules.

IPL mainframes and AS/400’s. IML controllers.

Perform network ownership changes, global changes.

Assist users. Assist in abend resolution by notifying on call programmers.

Backup dasd. Reconfig data center.

Perform complete power down on equipment for maintenance.

Perform daily, weekly and monthly backups on AS/400 systems.

Create and maintain daily turnover logs.

Deliver reports when courier schedules not met.

Train new operators. Print A/P and Payroll checks.

H/W, S/W, Utilities and Protocols

MVS/XA, MVS/ESA, JES3, CICS, TSO, ISPF, SDSF, NETVIEW, OS/400.

Electronic Data Systems (EDS) Rancho Cordova, CA 9/86 - 1/90

Tape pool/Tape librarian

Mount, scratch, clean, evaluate, and relabel tapes. Send, receive, and catalog customer tapes for in-house processing. Send/receive tapes to/from vendors’ offsite storage.

Send/receive data on customer minigroup systems (micro systems). IPL/IML micro systems.

Convert, send and receive production tapes into permanent hold tapes in DRA.

Distribute sysout and microfiche. Resolve tape related abends. Perform maintenance on O/S catalog and tape library catalog. Train library personnel and users in automation tools installed (TMF, VPS, VMCF, OCF11).

Perform dittos (tape to tape, tape to print) on all suspect tapes, perform minilabels on tapes and perform copy jobs on certain tape data sets (ACF2 rules apply). Physical inventory of tapes. Reconfig tape pool and tape library.

Train new tape pool and tape library personnel. Rotate to all shifts. Create and maintain daily turnover logs.

H/W, S/W, Utilities and Protocols

Amdahl mainframe 5890. HDS mainframe EX60 and EX80. MVS/XA, JES2, TSO, CICS, ISPF and SDSF.

Electronic Data Systems (EDS) (Bonneville Power Administration) Portland, OR 7/83 - 9/86

IBM 4341, CDC Cyber 170 and 6500 System Operator – Contractor

Monitor system and network availability.

IPL IBM and CDC mainframes.

Monitor job flow.

Diagnose and resolve network problems on IBM and CDC mainframes.

Print and distribute reports.

Process and distribute microfiche.

Mount, clean and scratch tapes.

Burst, strip, decollate and glue bind.

Read punch cards into reader.

Process plots.

Backup dasd.

Create and maintain all documentation.

Create and maintain daily turnover logs.

Update monthly reports.

Train new personnel.

Education

Cosumnes River College Sacramento, CA

OS/400 (Introduction)

OS/400 (Intermediate)

Sylvan Learning Center Sacramento, CA

IBM Certified Specialist - AS/400 Professional System Operator

Packard Bell NEC Sacramento, CA

AS/400 System Administration and Control - IBM course in San Francisco, CA

CBT course on TCP/IP from The400Group

Seminar in Boston, MA for BEST1

User conference in New Orleans, LA for HelpSystems/Robot Suite

Sutter Health Sacramento, CA

AS/400 online tutorial

EDS

Rancho Cordova, CA

Corporate training - Operations Program Development (OPD)

Portland, OR

In-house training - Basic networking, communications, and ROSCOE

MTI Business College Sacramento, CA

Phase I - computer operations

Phase II - computer programming - COBOL, Basic, and RPGII

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