Customer Service Client

Gregory Robinson, Jr.

**** ********** ******, *********, ** 30236

Cell Phone:404-***-****

E-mail: ad22by@r.postjobfree.com

SUMMARY

A motivated candidate with over 8 years of experience, who is committed to quality client service and high professional standards; focused and solution-oriented with the ability to consistently exceed both client and management goals; highly qualified in service-based positions, requiring an emphasis on customer satisfaction in a fast-paced environment.

WORK EXPERIENCE

Two Men and a Truck - Atlanta, GA 3/2016 to 12/2016

Professional Mover

Organized items to maintain appropriate payload balance and insure safe traveling with items

Calculated the dimensions of the furniture pieces to safely and efficiently fit as many pieces as possible into the truck

Monitored payload balancing to insure packing does not overload one side of the truck and create a safety hazard

Provided exceptional customer service by greeting customers upon arriving at the specified location

Conducted walk-through of the premises for efficient transportation and to determine location to dismantle furniture

Completed internal/external moving of things in the area of relocation, placing items in their appropriate places efficiently by customers’ requests

Communicated professionally with customers in English and Spanish, both verbally and in writing

Managed inventories of items being relocated and recorded as necessary on the appropriate forms

Managed loading and unloading of furniture from the previous location to its new destination with proper care

Delivered cargo on schedule and in the condition in which it was received

Processed paperwork and maintained compliance with all requirements

City of Moultrie Sanitation - Moultrie, GA 3/2012 to 2/2013

Sanitation Technician

Efficiently collected and disposed residential and commercial refuse into truck

Cleared debris blocking roadways and dispose of trashcans, furniture, electronics, metal and plastic containers and bulky packaging

Operated and maintained sanitation vehicles and equipment; refueled trucks or add other fluids, such as oil or brake fluid

Dismounted garbage trucks to collect garbage and remount trucks to ride to the next collection point to efficiently collected and disposed residential and commercial refuse

Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns, or other maintenance problems

Cleaned trucks and compactor bodies after routes have been completed

Checked refuse collection equipment to insure good operating conditions

Sorted items set out for recycling and discarded materials into designated truck compartments

Informed new customers of service regulations

City of Atlanta Sanitation - Atlanta, GA 5/2011 to 12/2011

Sanitation Technician

Efficiently collected and disposed residential and commercial refuse into truck

Operated and maintained sanitation vehicles and equipment

Performed safety inspections on vehicles and equipment to ensure proper function

Maintained routine collection log

CLM Sanitation - Stockbridge, GA 3/2009 to 4/2009

Sanitation Technician

Efficiently collected and disposed residential and commercial refuse into truck

Operated and maintained sanitation vehicles and equipment

Performed safety inspections on vehicles and equipment to ensure proper function

Maintained routine collection log

HIGHLIGHT OF QUALIFICATIONS

Efficient with office productivity tools such as Microsoft Office and Mathcad

Excellent communication; written and verbal

Self-starter who follows instructions efficiently

Demonstrates the ability to multi-task and work independently or in a team environment

Exceptional customer service, interpersonal and listening skills

Analyze information and evaluate results to choose the best solution and solve problems

Exhibits the ability to make sound and just decisions in deadline situations

Interact with all levels of management

Safety oriented, ability to lift 50lbs or more and work in all weather conditions

Bilingual in Spanish

EDUCATION

Clark Atlanta University Atlanta, GA Architectural Engineering 2000-2003

South Georgia College Atlanta, GA Computer Science 1999-2000

North Springs High School Atlanta, GA Diploma 1996-2000

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