Security Officer Customer Service

Alicia D. Lee

************@*****.*** **** Church St Riverdale, GA 30274 678-***-****

Objective

Experienced and accomplished Security Officer with ten years of experience and a Military background looking to leverage extensive background in security, management and customer service into a qualified position with a reputed company.

Education

College of Aeronautic Sept 1993

● Associates of Applied Science in Avionics

U.S Army Feb 1986-April 1992

Private First Class/ E-3/ Medical-Honorable Discharge

● Ninety-Nine Signal Battalion / U.S. Army Reservist Pelham High School June 1985

● Diploma

Experience

Securitas Usa 2801 Buford Hwy, Atlanta, GA. Security Manager October 2020 - present

Brosnan Risk Security * 1 Blue Hill Plaza Suite 1538, Pearl River, NY 10965 Field Manager / Site supervisor * September 18, 2018-June 2021 REEL SECURITY 1401 PEACHTREE ST. NE SUITE 228 ATLANTA, GA 30309 FIELD SUPERVISOR 10/2015 - PRESENT

ALLIED BARTON 1438 WEST PEACHTREE ST NW SUITE 100 ATLANTA, GA 30309 SECURITY OFFICER 08/2014- 10/2015

SECURITAS SECURITY/ SANOFI 2801 BUFORD HIGHWAY, SUITE 400 ATLANTA, GA 30329 SECURITY OFFICER 09/2013-08/2014

FOWLKES SECURITY 815 COMMERCE DR. SUITE A CONYERS, GA 30094 SECURITY OFFICER 01/2013- 07/2014

Alicia D. Lee

PARADIGM SECURITY 5555 OAKBROOK PARKWAY NORCROSS, GEORGIA 30093 SECURITY OFFICER 02/2013- 09/2013

AFIMAC GLOBAL SECURITY 15830 FOLTZ PARKWAY CLEVELAND, OHIO ELITE SECURITY / RISK MANAGEMENT 07/2012- 08/2014

WALDEN SECURITY 1040 CROWN POINTE PKWY SUITE 810 ATLANTA, GA 30338 SECURITY OFFICER 05/2010-05/2012

HEALTHCARE STAFFING 3830 SOUTH COBB DR., SUITE 300 SMYRNA, GA 30080 CLIENT SUPPORT 10/2009-4/2010

MID-GEORGIA COURIER 1564 NORMAN DR, COLLEGE PARK, GA 30349 COURIER 03/2007--4/2009

ACCUFLEET INTERNATIONAL 4820 CLARK HOWELL HWY ATLANTA, GA 30349 PRODUCTION/ DRIVER 02/2007-03/2008

AIRSERV CORPORATION 2314 SULLIVAN ROAD ATLANTA, GA 30319 BAGGAGE HANDLER SUPERVISOR 07/ 2001- 02/2007

KRISPY KREME DOUGHNUTS 295 PONCE DE LEON AVE NE ATLANTA, GA 30308 SUPERVISOR 09/2001-06/2003

Skills

● Customer Service

● Monitor CCTV

● Patrol / Rover

● Supervisory

● Scheduling

● Courier / Driver

● Report Writing

● Loading / Unloading

● Warehouse

● Machine Operator

● Problem-solving, Decision-making, Planning, Delegation, Communication, and Time management

Monitoring security checkpoints

● Affective handling and resolution of conflicts

● Excellent skills of detecting imminent threats

● Pallet Jack Operator

2

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