Customer Service Security Officer
Resume:
KEMS BELLO
Laurel, MD *****
****.*****@*****.***
Keep operations organized and efficient to
Strengthen team performance and maximize efficiency. Bringing years of security experience along with strengths in leadership management skills and multitasking. Trained in security operations procedures, accurate record-keeping, work site safety and exceptional customer service skills. Work Experience
Special Police Officer
ALLIED UNIVERSAL SECURITY - Washington, DC
March 2023 to Present
• WMATA - Armed Public Transit Security Officer
• Monitored CCTV and central alarm system for fire, water leak, theft, and damage to property.
• Warn offenders to premises about rule infractions and violations, and Report any suspicious activities to law enforcement.
• Perform other security duties as requested.
• Report incidents; maintenance issues and shift summaries by the end of the shift.
• Oversee a team of four (4) security officers on shift and manage administrative duties, including training, scheduling, and performance evaluations of security officers.
• Demonstrate a commitment to public safety by routinely patrolling assigned areas.
• Supervise grounds, employee entrances and exits, and security officers on duty.
• Monitor clients' property and investigate any area of suspicion.
• Perform other security duties as may be required by management.
• Patrolled commercial or private properties (stores) both on foot and in the company's vehicle and the associated parking garage.
• Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on the premises.
• Directed guests on-premises and answered questions regarding all commercial properties.
• Responded quickly and effectively to all security violations and duress alarms.
• Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
• Maintained accurate and detailed logs of all events that occurred during each shift.
• Performed any other duties as required by management. Division
Data Management Services Master Security LLC - Washington, DC January 2021 to Present
· Guard Chase Bank
· Monitoring entrances and protecting lives and property.
· Greet visitors/guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
· Contact law enforcement in case of unauthorized persons who tend to violate the rule of infractions from the premise.
· Security scans every visitor/guest gaining access to premises with a metal detector for explosive or deadly weapons.
Bank Protection Officer (BPO)
ALLIED UNIVERSAL SECURITY
April 2020 to December 2021
· Monitoring entrances and protecting lives and property.
· Greet visitors/guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
· Contact law enforcement in case of unauthorized persons who tend to violate the rule of infractions from the premise.
· Security scans every visitor/guest gaining access to premises with a metal detector for explosive or deadly weapons.
· Perform other security duties as may be required by management.
· Patrolled commercial or private properties (stores) both on foot and in the company's vehicle and the associated parking garage.
· Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
· Directed guests on premises and answered questions regarding all commercial properties.
· Responded quickly and effectively to all security violations and duress alarms.
· Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
· Maintained accurate and detailed logs of all events that occurred during each shift.
· Performed any other duties as required by management. Lopper Operator
BURNETT & CO
January 2016 to December 2020
· Operating Lopper machine to produce different type of foams based on specifications.
· Perform other duties as required by management.
* Providing exceptional customer services.
* Execute planned events work orders in a timely manner
* Perform other tasks as assigned by management.
Education
SCH., URHOUKOSA
2000 to 2006
Edo State
DIPLOMA
WAEC
Skills
• Armed and unarmed security license
• Weapon training with basic handgun(Special Police Officer)
• multiple skills (5 years)
• Demonstrate working knowledge of basic arrest procedures.
• Basic computer operation to include electronic mail, messaging and word processing.
• Familiar with operation of access control, fire alarm and video monitoring system.
• Highly dependable.
• Excellent attention to details.
• Fast learner.
• CCTV
• Writing Skills
• Surveillance
Certifications and Licenses
Guard Card
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