Analyst Ii 1 2

Annie Fong

**** */* ******* ******, Rosemead, CA 91770 626-***-**** ad21xc@r.postjobfree.com

EXPERIENCE

Forms Analyst II June 2022 – July 2023

Compliable, Denver, CO (remote)

Product ● ● ● ● ● ● ● Analyzed Generated translations Identified Created the Collaborated Deployed Performed right Support documents fields, data forms data and initial to with and fill Specialist maintained that formatting and tests in internal content would and related the on reporting gaps forms be is developers to specification content correct, set with provide to directly using existing ensure to checkboxes cost and appropriate internal documents by that estimates analysts data, the they compliance as tools and/well channels to are for in generate and or order implementation working as radio Adobe documentation team as to buttons tickets required, generate properly Acrobat from in a are of customer, Pivotal and such and to for forms, set ensure publish additional formatted up as to S3 including to such track the look and forms following: as pages cbot correctly seamless the business writing on work and the keys in for product documents new name May the an are keys document 2021 entire or located platform address and – required form June all in 2022

● Tested software and generated bug reports as needed after discovering errors from tests from thorough attention to detail

● ● Created Collaborated and launched with the developer tests to ensure and analyst the product teams is on performing bugs found as and expected innovative and communicate ideas to improve results existing to relevant processes teams Customer Support/Logistics Specialist May 2020 – May 2021 QT Medical, Inc, Diamond Bar, CA

● ● ● Managed Organized Trained new the logistics transportation, employees and company and distribution, developed data and new, and entered innovative storage in new of methods product all new goods to data track using via customer reporting several support internal built with processes systems Excel and internal tools Product Direct Imports/Key Account Executive May 2019 – February 2019 Leg Avenue, Walnut, CA

● Managed key accounts and international purchase orders on the direct imports team

● Partnered with general merchandise retailers, including Walmart, Amazon, Spirit Halloween and more

● Collaborated from wholesale beginning shipment, with to end production data – from reports, initial factories commercial purchase and buyers, order, invoicing and pre-internal and production, deliveries Leg Avenue sample to the departments, approvals, storefront quality ensuring assurance, smooth production, transactions Recruiter September 2018 – February 2019

Resolute Recruiting, Denver, CO (remote)

● Searched for recruiting candidates and managed database of relevant contacts and follow-up data

● Recruited General Contractors and followed in the up Seattle, with Estimators, Washington Superintendents, and Portland, Oregon Project regions Managers, and Project Engineers for reputable Package Handler, Front Desk September 2014 – July 2017 The UPS Store, Rowland Heights & Goleta, CA

● Packed and shipped packages, scanned drop-off packages, stowed and tracked intake of all packages

● Managed monetary transactions with customers, ensuring careful data entry on all customer transactions and activity

● Recognized for productivity and friendliness by internal team and always provided excellent customer-oriented service SKILLS

• • • Data Data Research Analysis Entry & Reporting

• • • Quality Customer Customer Assurance Support Feedback

• • • Confluence Pivotal Microsoft Excel

EDUCATION

University of California, Santa Barbara, Bachelor of Arts, Sociology & Minor in Applied Psychology June 2018

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