ALAN RENSHAW
**W*** Capistrano Court Apt. ***. ■ Naperville, IL 60563
ad21v9@r.postjobfree.com 708-***-****
EXPERIENCE
bswift, Chicago, IL March 2019 – January 2024
Project Specialist
Responsible for the timely processing of dependent verification of employee enrollments
Collaborate with analysts to identify areas of need or improvement in resolving customer inquiries
Assist with high volume data entry fulfillment related to employee health records
Maintain client health information and update benefit records when needed
Bankers Life Financial(Contract), Chicago, IL April 2018 – March 2019 Accounting Analyst
Responsible for the timely processing of sales operations expenses, such as meals and office supplies
Evaluated and process payment and reimbursement requests based on FSP guidelines
Maintained information for proper tax reporting by ensuring expense items were properly categorized
Collaborated with analysts to identify areas of need or improvement in resolving customer inquiries
BP(Contract), Naperville, IL Jan 2018 – Jan 2018
Billing Specialist
Collaborated with managers on day-to-day billing and accounting operations
Processed high volume of financial entries including invoice corrections and any account adjustments
Maintained and improved customer satisfaction by recommending best products for client needs
Assisted with invoice dispute reconciliations to ensure customer is accurately billed for products
BP(Contract), Naperville, IL June 2017 – Dec 2017
HVC Operations Analyst
Ensured timely and accurate creation of sales invoices and payments to customers
Monitored vendor accounts to ensure audit standards and internal reporting metrics were met
Increased client satisfaction by quickly reacting to and resolving vendor issues or complaints
Analyzed month-end transactions and invoice documentation to provide collections support
Blue Cross Blue Shield of Illinois(Contract), Chicago, IL Aug 2015 – Oct 2016
Accounts Payable Analyst
Evaluated vendor accounts to ensure financial transactions were properly recorded and processed
Assisted senior analysts with all month end financial reporting and invoice reconciliation
Resolved complex internal audit requests and provided technical support on daily journal entries
Performed 3 way matching of invoices and reviewed accuracy of supporting documentation
Northern Trust, Chicago, IL Sep 2014 –Jan 2015
Contract Process Analyst
Reviewed and provided second approval of invoices to optimize and streamline payment process
Prepared gifts using the SharePoint, Lotus Notes, Microsoft Excel, and EDM applications
Served as a liaison between the clients and the bank to identify and respond to issues as they arose
Evaluated client financial data to support all periodic reporting and month end close projects
Chicago Housing Authority, Chicago, IL Sep 2011 – May 2012 Accounting Intern
Reviewed spreadsheets for financial reporting, account reconciliation, and first quarter audit
Assisted senior managers by verifying integrity of journal entries to increase system efficiency
Performed data analysis for month-end and ensured legal compliance with regulatory policies
Collaborated with analysts to identify areas of need or improvement in resolving customer inquiries
EDUCATION
DePaul University, Chicago, IL June 2014
Bachelor of Science in Business Administration, Major GPA: 3.78
Bachelor of Science in Management, Major GPA: 3.91
Minor: Marketing
Cumulative GPA: 3.42
SKILLS Financial Analysis, Communication (verbal and written), SAP, JD Edwards, Microsoft Excel