HADLI LANGSTAFF

D E T A I L S

PHONE

605-***-****

EMAIL

ad21sn@r.postjobfree.com

S K I L L S

Critical thinking and

problem solving

Leadership

Time Management

Ability to Work in a Team

Computer Skills

Leadership Skills

Communication

Customer Service

Ability to Work Under

Pressure

Communication Skills

E M P L O Y M E N T H I S T O R Y

Sales Representative, Mark kia Scottsdale

Jul 2023 — Oct 2023

• Greet customers arriving at the dealership

• Showcase the dealership’s vehicles and explain their features and warranties to customers

• Answer customer questions about cars, Nnancing and purchase process

• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

• Zegotiate car prices and trade-in values for customers’ vehicles

• Coordinate with the Nnance department to determine each customer’s Nnancing and ownership options

• Contact past customers to ensure they are satisNed with their vehicles Police Officer Recruit, Scottsdale Police Department Scottsdale, AE Jun 2023

• Bnsured the safety and security of the public by responding to emergencies, providing assistance to victims, and reducing or preventing involvement in crime

• Ruilt relationships with the community while helping to contribute to the health and safety of vulnerable populations

• Created community awareness by using crime prevention methods or intervention initiatives

• Attended court hearings when required

• Processed reports with accurate detail and factual information. Security Officer, Cutty Assosiates and Private

Investigation

Phoenix, AE

Zov 2022 — Jun 2023

• Communicated with law enforcement, Nre departments, and emergency medical personnel

• Patrolled and monitored activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure

• Provided assistance to people in need

• Bvicted trespassers and violators

• Bnforcing rules regarding dress code, minimum age requirements for entry, and other regulations

• Provided detailed reports on daily activities and any incidents that may have occurred to management

Front desk assosiate, Hilton Alex Johnson Hotel Dapid City, SI May 2022 — Aug 2022

• Checked in customers using computer programs and equipment and provide guests with directions to their room

• Hnformed customers of all on-site amenities and any relevant information that is needed to use them

• 9andled and resolved guest complaints

• Hnvoiced and bill guests for their stay and services used

• Communicated with guests to better understand their individual needs to provide them with the best service possible

Manager, Canyon Pizza Co. Phoenix, AE

Mar 2020 — Apr 2021

• Provided optimal assistance to the General Manager and handled a variety of tasks.

• Worked to ensure a positive and hassle-free customer experience.

• 9andled payments and Nled Nnancial transactions and receipts.

• Answered phone calls and provided potential customers with information and assistance.

Server, Firehouse Brewing Company Dapid City, SI

Apr 2021 — Sep 2021

• Decorded food and drink orders and worked to meet customer requests.

• Desponded to customer inquiries and orders in a timely manner.

• Rrought forth a high level of customer service at all times.

• 9andled payments and all Nnancial transactions and receipts. Supervisor, J.R.‘s BBQ Dapid City, SI

May 2017 — Jun 201'

• Took food and drink orders from customers accurately and with a positive attitude.

• Wrote down customersj food orders and drink orders.

• Bngaged with customers in a friendly manner.

• 9ad knowledge of the menu, with the ability to make suggestions.

• Bnsured tables are enCoying their meals and take action to correct any problems.

• Collected payments from tables.

E D U C A T I O N

Bachelor of Arts in Buisness, Minor in Psychology, Grand Canyon University

Phoenix, AE

2020 — Present

High School Diploma, Rapid City Christian School Dapid City, SI Aug 2016 — May 2020

Senior Class President

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