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Accounts Payable Customer Service

Location:
St. Louis, MO
Salary:
45,000
Posted:
January 23, 2024

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Resume:

Tracy Cole, M.A.

~314-***-**** ~ ad21qg@r.postjobfree.com ~ LinkedIN.com/in/tracy-cole-371914139

Summary of Qualifications

Master’s degree holder with the ability to establish and develop cooperative relationships of diverse, community partners across multiple audiences. A promoter for positive change with proven ability to develop and translate a company’s vision into specific action plans that produce measurable results. Actively searching for a position to utilize my past skills dealing with working with federal contracts, government contractors, and vendors. I want to obtain additional experience with my education in Government Contracting/Procurement.

Skills

Purchase Orders

Supplier Performance

Customer Service

Logistics

Procurement Polices

Price Analysis

RFP/RFQ

SOP’s

Market Research

Invoices

Accounts Payable

Accounts Receivable

Education

BS – Criminal Justice/Criminology MA–Government Contracting/Procurement

University of Missouri, St. Louis, MO Webster University, St. Louis, MO

Graduation: 05/2003 Graduation: 03/2022

MA – Certificate in Project Management

Webster University, St. Louis, MO

Graduation: 12/2018

Professional Experience

Accenture Federal Services

6/2022 – 1/2023

Consultant/Procurement

Resource Management – Department of Agriculture

Onboarded project new hires

Maintained project resource management tracking for project new hires and project roll-offs

Maintained project hardware asset tracking including laptops and security access cards

Utilized Cognos to generated daily vendor management report

Maintained project roll-offs including exit paperwork and hardware asset return

Business Operation Analyst - Department of Commerce

Onboarded new vendors to the project

Utilized Deltek to enter project related purchase orders and requisitions

Reviewed invoices for accuracy prior to accounts payable submission

Utilized Power BI to generate invoice payment tracking report

Reconciled subcontractor timesheet against subcontractor invoice billing

Rosati Place

9/2021 – 6/2022

Program Assistant

Built and maintained an open lines of communication with clients to identify and achieve financial management goals

Engage with clients to assess their needs to assist with resources such as financial, housing and employment

Nextgen Health

1/2020 – 11/2020

Applications Support Specialist II

Provided first tier support for incoming customer calls relating to healthcare billing and claims

Routed and tracked problem tickets to appropriate team for resolution

Reviewed and assessed problem ticket eligibility for routing to tier 3 support

Kwame Building Group

1/2018 – 3/2019

Project Administrator

Prepared and managed purchase order requests

Reviewed and submitted certified payroll for all employees in accordance with Missouri Prevailing Wage

Utilized Procore to upload project related maps, drawings, vendor contact information

Applied AIA Document standards and guidelines to prepare federal contracts

Ensure job site was stocked with required supplies and safety equipment

Engaged with Project Manager to complete ad-hoc tasks

Webster University

1/2017 – 1/2018

Academic Counselor

Assessed and advised students on course selections for academic year

Engaged with students referred for academic issues

Referred students to academic faulty for assistance with identifying major course of study

USIS Investigations

10/2002 – 8/2014

Investigator

In accordance with Federal Regulations, conducted background investigations to determine government security clearance eligibility for applicants

Scheduled and interviewed security clearance applicant as well as business and personal references identified by applicant

Engaged with municipal courts to obtain applicant civil and criminal background as required for security clearance

Collaborated with municipal courts to track pertinent background information to solidify cases for investigations.

Organized and summarize investigation results and assess need for further investigation

Prepared and published comprehensive report detailing investigation process executed on applicant

Software Skills:

Microsoft Office Suite

Salesforce

AS400

Deltek

Qlink

Coupa

Procore



Contact this candidate