Human Resources Employee Relations
Resume:
Irene Torres
Human Resources Professional
****Orangery Ct.
Carol stream, IL 60188
*****************@*****.***
About Me
Highly driven human resources professional seeking to leverage extensive knowledge of over 15 years’
experience. With a passion in employee relations, and ability to maintain a positive customer focused attitude. Bachelor of Business Admin
Robert Morris College
AAS in HR Management
Northwestern College
• Microsoft Office Suites
• AS 400 Systems
• Strong Leadership
• Total Compensation &
Benefits
• Full Cycle Recruitment
• Bilingual and fully fluent
in Spanish
• Employee Relations
• Payroll ADP
References
Available upon request
June 2022 - May 2023
Human Resources Generalist• RCM Industries
• Manage recruiting, interviewing, and facilitating the hiring of qualified job applicants for open
positions; collaborate with departmental
managers to understand skills and competencies
required for openings.
• Conduct new-hire, on boarding, company
policies, safety requirements, and new hire
paperwork.
• Help review weekly payroll process, which
includes sending approved temporary employee
timesheets/work hours and verify accuracy of
billing statements received from temp agencies.
• Generate routine and ad-hoc reports using HRIS
system.
• Perform routine tasks including but not limited to compensation, benefits, and leave; attendance;
disciplinary matters; disputes and investigations; occupation health and safety; training and
development.
• Review, track, and document compliance with
mandatory and non-mandatory trainings, safety,
anti-harassment training, professional licensure,
and certifications.
• Maintain accurate employee information in HRIS
system, including new hires, status changes, and
position information.
• Develop and translate HR material such as job
descriptions, trainings, and communications.
• Administer Safety Program, OSHA Compliance,
as well as maintain compliance with federal,
state, and local employment laws and
regulations.
September 2016 - June 2022
Customer Service Rep • Newly Weds Foods
• Assist sales managers in maintaining a good
relationship with new and existing customers to
assure complete customer satisfaction.
• Receive and process orders via telephone, fax,
email, and EDI
• Monitor and expedite orders daily to insure
shipment and arrival of products in a timely
manner.
• Extensive follow up and interaction with various departments as it relates to customer orders,
current and future needs and issues.
• Notified customers regarding problems with orders, delay in shipment, shortages, or ingredient
problems.
September 2002 - 2016
Human Resources Assistant • Newly Weds Foods
• Developed and administered effective full cycle
recruitment process, with a direct hire approach for keeping costs down
• Administered candidate assessment testing for
hourly and professional positions.
• Administered annual performance appraisal
processes.
• Counseled employees regarding job related
problems, company policies, procedures and
disciplinary action.
• Conducted all new hire orientation and I9
verifications
• Processed all new employee paperwork and status
change forms
• Worked closely with accounting department during compliance audits
• Administered benefits including medical, dental, STD, LTD, 401k, Life Insurance, vacations, and
attendance records
• Assisted with a myriad of training programs
including Quality Control, GMP’s, Safety, and
Supervisory Front Line Training
• Primary contact of temporary agencies. Assessed
available positions and negotiated contracts.
Tracked and validated weekly invoices.
• Translated all policies, procedures, and training materials in Spanish.
• Maintained employee files and affirmative action plans
• Responsible for processing weekly and semi-
weekly payroll.
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