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Data Collection Client Relations

Location:
Sterling Heights, MI
Posted:
January 23, 2024

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Resume:

Isaiah Bomar

COMMUNITY SERVICES & OPERATIONS STRATEGIST

www.linkedin.com/in/119ib20 ad21md@r.postjobfree.com 313-***-****

Client focused + solution oriented. Experienced in the public and private sectors. Specializing primarily in Business Management, Client Relations, Data Collection and Insights.

Selected Experience

City of Detroit – Public Works District Coordinator 2019-Present

Directly responding to various citizen concerns across the city

Responsible for the creation of over 5,000 “Concerns in the Community” reports on behalf of city residents and the deployment of appropriate City Departments in efforts to resolve issues.

Organic harvesting of citizen perspectives face to face. Data collection on services rendered by City and its contractors. Interpreting collected feedback and uncovering action items.

Promoted city services such as paid pickup program and other neighborhood initiatives

City of Detroit – Environmental Control Inspector 2015-2019

Prepared reports detailing ordinance enforcement efforts

Maintained community contacts and provided testimony at weekly hearings

Coordinated records for court verification

Education

Southern New Hampshire University (2022) - MBA

Master of Business Administration Special Concentration in Public Administration

Southern New Hampshire University (2019) - BA

Bachelor of Arts: Major: Business Minor: Public Policy and Leadership

Skills & abilities

Strategic Leadership Institute - Lean Six Sigma White Belt

Strategic Leadership Institute - Project Management Essentials Certified (PMEC)

Accounting/Forecasting/Budgeting

Inventory/Purchasing

Root Cause Analysis Training

Empathy and the Emotional Intelligence Training (MC-EEIT) Crisis Management and Media Training

* Metric Analysis and Implementation *Process Analysis and Improvement



Contact this candidate