Customer Service Representative
Resume:
Michele Taylor
Customer Oriented
Grantville, PA 17028
****************@***********.***
To provide the best customer service as requested for the job. Go far and beyond to assist customers in a timely manner.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/ Asst. Manager
Speedway - Palmyra, PA
September 2023 to January 2024
Went from cashier to Asst. within 2 months
Maintain store cleanliness
Assist Manager with duties when he was absent
Assist employees with their duties within the store On call for call outs and emergencies
Assistant Manager
Turkey Hill Minit Markets - Hummelstown, PA
December 2022 to August 2023
Assist customers with their purchases. Operate POS. Stock shelving. Assist in employees managing their position as an clerk to provide customer service.
Customer Service Representative
Hollywood casino - Grantville, PA
July 2022 to October 2022
Serve customers with the utmost respect. Take their orders for what they want. Eatery department service, place orders for their meal. Provide coffee and dessert if they choose. Question them if they decide on multiple items.
Customer Service Representative
Pilot Flying J - Harrisburg, PA
August 2021 to April 2022
CSR, running POS, obtaining information on items sold in store. Helping customers find an item they are needing.
Communicate with customers with a respectful attitude. Greet customers with a positive attitude and smile.
Cashier
Walmart - Harrisburg, PA
January 2020 to August 2021
Running POS system. Smile, greet and thank every customer in a timely manner. Shift Leader/Cashier
Royal Farms - Middle River, MD
September 2007 to 2019
clerk, customer service, scan in vendors with falcon, making sure service area and floors are cleaned, maintaining cash registers accounts with audits, train possible future employees Education
High school or equivalent in General Studies
Patapsco High & Center For Arts - Dundalk, MD
September 1980 to June 1983
Skills
• POS
• Cashiering
• Merchandising
• Planograms
• Upselling
• Assistant manager experience
• Sales
• Customer service
• Retail sales
• Cash handling
• Inventory control
• Supervising experience
• Shift management
• Cleaning
• Guest Services
• Communication skills
• Computer literacy
• Basic math
• Computer skills
• Organizational skills
• Coffee Experience
• English
• POS
• Customer service
• Guest services
• Cash handling
• Shift management
• Cash register
• Retail sales
• Planograms
• Merchandising
Certifications and Licenses
RAMP
July 2022 to July 2023
Drivers license
February 2023 to April 2027
Assessments
Customer service — Completed
August 2021
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Completed
August 2021
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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