Hector Pena Armendariz

+1-956-***-****

ad21kr@r.postjobfree.com

Mission, TX 78573

Summary

I have a dynamic character in business and work activities, I am responsible, punctual and I can take the responsibility and control of my team and make the environment especially motivating. I'm always looking for the best results. Experience

General Manager/Supervisor

Taqueria La Mexicana - Edinburg, TX

Jan 2020 – Jan 2024

• Supervised 5 locations.

• Delivered an exceptional level of service to each customer by listening to concerns and answering any questions.

• Trained new team members in cash register operation, stock procedures and customer service.

• Handled Purchases and Receiving products.

• Maintained optimal work level for labor.

• Created employee schedules.

Achievement: Sales increase and service improvement Roles during position: General Manager, Recruitment, Training, Customer service, Goals and Sales objectives, Purchasing and inventories, Sales reports, Food cost, Labor cost.

Manager

Pappa’s Pizza - Alton, TX

Oct 2016 - Jan 2020

• Addressed customer service inquiries quickly and accurately.

• Created a food preparation and handling procedure book.

• Employee hiring and training.

• Attended a food convention looking for the best cost and the highest quality.

• Reconciliation of inventory against sales.

Shipping Clerk

Fujitsu - McAllen, TX

Sept 2012 - Sept 2016

• Scanning

• Loading/unloading

• Inventory

• Pallets grap

• FiFo

• Packing

• Labeling

• Quality control

• Finish dock

• Audits

• Forklift Driver

Education

Masters in Accounting (CPA)

Course Completions: Sales Management, Human Resource Management, Business UNIVERSIDAD AUTONOMA DE Nuevo Leon - Monterrey, MX

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