Sales Associate Customer Service

AKAYLA

GRIMES

************@*****.***

*********

Buford, GA 30548

Enthusiastic young employee who is willing to learn, grow and train others.

PROFESSIONAL SUMMARY

Publix Pharmacy - Pharm Technician

Sugar Hill, GA • 04/2023 - Current

Top Golf - Top Golf Guest Runner

Buford, Ga • 02/2021 - 04/2023

Kohl's - Kohls Sales Associate

Spout Springs, Ga • 01/2021 - 03/2023

Ross - Ross Sales Associate

Buford, GA • 04/2022 - 02/2023

WORK HISTORY

• Selecting appropriate drug brand, strength and quantity

• Dispensing medication for patients

Having professional customer service by answering phone calls, assisting patients medical concerns, controlling refill authorizations

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• Order, stock, and asses drugs by expiration date

• Gathering insurance information and understanding reject codes

• Insuring health and safety of patients

• In charge of greeting each guest coming into the venue

• Assisted in assigning every group to a bay

Greeted the guest at the bay and gave a run down of safety precautions and suggestions of food and game menu

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• Helping the kitchen serve food and drinks to each bay Cleaning the bay after use to ensure that it is following safety codes and ready for the next guest's enjoyment

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In charge of training new hires and helping them get acclimated to the job

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Boosted customer satisfaction levels through providing a welcoming store environment.

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• Developed new client relationships by talking to them Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

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• Managed conflict resolution with dissatisfied customers SKILLS

• Effective Customer Service

• Team building

• Determination to meet a goal

• Communication

• Excitement to learn

Georgia State University

Atlanta, GA • Expected in 05/2026

Bachelor of Science: Nursing Major

Mill Creek High School

Hoschton, GA • 05/2022

High School Diploma

EDUCATION

Pharmacy Technician License

CERTIFICATIONS

professionally, resulting in improved customer retention rates. Minimized wait times for customers during peak hours by checking out each customer swiftly

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