Field Technician

Eugene P. Seiwert

Field Technician

********@*******.*** • 714-***-****

DOT qualified • LinkedIn • Murrieta, CA 92563

Resourceful professional with 15+ years of experience delivering top-notch technical support and solutions. Specialized in fiber work, including troubleshooting, testing, and repairing fiber connections. Expertise spans hardware and software troubleshooting, network configuration, and system maintenance. Skilled in monitoring molding-related equipment, ensuring data integrity, documenting all repairs, maintaining operating pressures and temperatures, and reducing production loss. Instrumental in executing preventive and corrective maintenance to maintain proper equipment safety and functionality. Adept at collaborating with teams and providing exceptional customer service. Equipped with analytical, problem-solving, and leadership skills; fully committed to continuous improvement with professional, operational, and service excellence. Areas of Expertise

Field Service Engineering

Quality Assurance & Control

Risk Assessment & Mitigation

Commissioning & Start-up

Multi-Site Project management

Installation & Field Maintenance

Continuous Process Improvement

Health & Safety Compliance

Team Training & Leadership

Professional Experience

Ericsson (Formally Sprint/Nextel), Riverside, CA 2000 – 2023 Operational Technician 2

Addressed and resolved hardware and software issues in cell site equipment and associated subsystems, while employing diagnostic skills for effective problem-solving. Determined initial course of action by prioritizing break/fix tickets. Applied technical proficiency in Samsung, ALU, Ericsson, and Nokia technologies. Managed and maintained over 75 cellular sites to increase operational efficiency. Contributed to responsive and appropriately sized network by providing trend information to engineers for proposal preparation. Assessed installation feasibility by reviewing site surveys, condition discrepancy reports, design drawings, technical manuals, and other documentation. Oversaw voice networks and various elements, including switching, signaling, intelligence network, messaging, directory, and notification. Conducted quality control checks and pre-installation testing to ensure optimal performance. Assisted in information gathering and documentation during site surveys to support accurate project planning. Coordinated with program/project managers, installation supervisors, and technicians to establish effective telecommunications networks and systems.

● Managed the inventory of company equipment and parts with a total valuation exceeding $10K.

● Improved network uptime by managing network issues by collaborating with tower crews and vendors nationwide.

● Boosted preparedness and response capabilities as the SoCal team trainer for telecommunications disaster relief.

● Provided immediate telecommunication support in event of natural disaster or major incident as team member/technician for S.A.T.C.O.L.T. (Satellite Cell Site on Light Truck), a truck-mounted mobile cell.

● Installed Fiber, Microwave, Satellite Systems, Iden, CDMA, and T1 equipment to strengthen infrastructure and expand technological capabilities.

● Enhanced overall performance of the voice network and maintained system software.

● Conducted CAT 5 terminations and documented audits to ensure integrity and compliance of network components.

● Delivered strategic leadership to the team members for the implementation and resolution of network faults. Additional Experience

Installation Technician, Flour Gulf Telecommunications, San Diego, CA Department Operations Training Supervisor, US. Navy, San Diego, and worldwide Communications Watch Officer, Shipboard, US. Navy, San Diego, and worldwide

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