Tonja Parker

Food server / customer service

Bossier City, LA 71112

ad21ev@r.postjobfree.com

+1-318-***-****

I am looking to broaden my skills and learn new things in my career Authorized to work in the US for any employer

Work Experience

Server/Waiter

PETROLEUM CLUB - Shreveport, LA

2019 to Present

Serving petroleum club members in a fine dining environment. Serve members and cater to all their needs. Large banquets, wedding reception. Private meetings, vintage steak house.

• Welcomed guests as they arrived

• Handled 20 plus tables daily

• Took food and drink orders

• Served meals

• Checked on members frequently

• Cleared tables

• Maintained a clean work area

Customer Service Representative

Circle K - Bossier City, LA

Present

Cashier, customer service, run pos system . Louisiana lottery Loader/Unloader

United Parcell Service UPS - Shreveport, LA

November 2021 to December 2021

Preloader, sorter/

Hired on as Seasonal worker

Server

Monjunis of bossier - Bossier City, LA

April 2018 to April 2019

Served all guests in a timely manner. Handled credit card transactions as well as cash check. Worked with aloha computer system. .expo, clean and reset tables. Server

Strawns eat shop also - Bossier City, LA

August 2017 to February 2018

Served guests,expo, maintaining guest happiness

Room Attendant

TownePlace Suites by Marriott - Bossier City, LA

March 2016 to December 2016

Cleaned all rooms, including stay overs. Replenished needed items Server

Monjunis - Shreveport, LA

August 2014 to April 2015

Ensure guest happiness and expectations. Expo . Presented guest check in a timely manner Server, Hostess, and Cashier

Ralph and Kacoo's - Bossier City, LA

May 2012 to August 2013

Served guests, also worked big banquets . Was cross trained to be a hostess and cashier in gift shop Server, bartender, certified trainer

Buffalo Wild Wings - Shreveport, LA

March 2009 to July 2011

Trained all new hires . Making schedule, side work duties, etc... Was hired on as a server . Within a month I was promoted to wct ( wing certified trainer). Went to Lafayette to get certified for training . Personal Assistant to CEO

Alcor general agency - Bossier

November 2006 to August 2007

Binded insurance policy's, assisted with any and all office maters . Answere phone Server/Cashier/Hostess

Ralph & Kacoos

May 2005 to January 2007

Gift shop cashier

Isle of Capri casino - Bossier

February 2004 to December 2004

Started out as a gift shop cashier on the pavilion and then promoted to a Cage cashier Telephone Sales Representative

World security / at&t representative - Shreveport, LA February 2002 to February 2004

Set all appointments for leads on the at&t home security system. Loan Processor

SIGNATURE LOANS - Shreveport, LA

September 2000 to February 2001

Processed loans, ran credit checks, office work, Education

Diploma

Northwood High School

Skills

• Good with public (10+ years)

• Server (10+ years)

• POS micros and aloha (2 years)

• Organizational Skills (10+ years)

• Training (1 year)

• Fast learner (10+ years)

• Customer Service (10+ years)

• Server (10+ years)

• Office Experience (2 years)

• Food Service

• Restaurant Experience (10+ years)

• Banquet Experience (5 years)

• Aloha POS (5 years)

• Bartending (1 year)

• Guest Services (10+ years)

• POS (1 year)

• Upselling

• Food Safety

• Food Preparation

• Busser

• Cash Handling

• Microsoft Powerpoint

• Inventory Control

• Microsoft Word

• Kitchen Experience

• Computer literacy

• Administrative experience

• Clerical experience

• Host/Hostess

• Personal Assistant Experience (1 year)

• Telemarketing

• Cleaning Experience

• Typing

• Time Management

• Pricing

• Medical terminology

• Office Management

• Management

• QuickBooks

• Retail Sales

• Labor Cost Analysis

• Customer service (10+ years)

• Data collection

• Basic math

• English

• Phone etiquette

• Load & unload

• Warehouse experience

• Property leasing

• Yardi

Certifications and Licenses

WCT ( wing certified trainer)

August 2009 to 2012

I was hired at bww in August 2009 as a server. I was promoted within 3 months of working there . We travelled to Lafayette, la. For our training . I also bartender for a little while . TABC

food handler certificate

Abo license

Abo

Assessments

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Fine Dining — Proficient

October 2019

Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service

Full results: Proficient

Food Safety — Completed

October 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Customer Focus & Orientation — Proficient

November 2020

Responding to customer situations with sensitivity Full results: Proficient

Customer service fit — Proficient

December 2020

Measures the traits that are important for success for customer service roles. Full results: Proficient

Work motivation — Proficient

December 2020

Level of motivation and discipline applied toward work Full results: Proficient

Bartending — Proficient

August 2021

Understanding, pouring, and mixing drink orders

Full results: Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Retail customer service — Familiar

August 2021

Comprehending and responding to retail customer needs Full results: Familiar

Retail customer service — Familiar

August 2021

Comprehending and responding to retail customer needs Full results: Familiar

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Written communication — Completed

December 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Food service: Customer situations — Highly Proficient October 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I would like a oppurtunity to advance my career. Learn new skills and be more profecient .

Contact this candidate