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Call Center Representative

Location:
Lancaster, PA
Posted:
January 23, 2024

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Resume:

Myrna Reid

Licensed Cosmetologist

Pittsburgh, PA

ad21dq@r.postjobfree.com

+1-412-***-****

My mission is inspire and empower with advanced education Authorized to work in the US for any employer

Work Experience

Hair Stylist

HBSL HAIR STUDIO - Pittsburgh, PA

July 2022 to Present

Loss Mitigation Specialist

Cardworks Services - Pittsburgh, PA

June 2018 to Present

Collecting and confirming income for loss mitigation accounts and hardship programing Call Center Representative

IBEX Global - Frontier Communications - Pittsburgh, PA May 2018 to Present

Retention Specialist

Call Center Representative

Dollar Energy Fund - Pittsburgh, PA

June 2017 to Present

Comlpeting applications for customers seeking assistance with utilty bills through hardship programs.Screening customers and verifing income, through stellar consulting Insurance Sales Representative

Walgreens Aliiance - Pgh Int Arprt, PA

October 2019 to November 2019

Insurance Verification Representative

Walgreens Alliance - Pgh Int Arprt, PA

October 2019 to November 2019

Insurance Sales Representative

Walgeens pharmacy - Pgh Int Arprt, PA

October 2019 to November 2019

Verifying and updating insurance for Walgreens Specialty Nedds paitients Call Center Representative

Allegheny health network - Pittsburgh, PA

November 2015 to March 2017

Verifying medical insurance and scheduling appointments for doctors and nurses throughout the Allegheny Health Network

Hairstylist

M&Bs Hair Salon - Pittsburgh, PA

September 1998 to May 2015

Education

Licensed Cosmetologist in Cosmetology

Empire Beauty School - West Mifflin, PA

March 2021 to January 2023

High School Diploma

Pittsburgh Beauty School - Pittsburgh, PA

Skills

• SCHEDULING (1 year)

• CUSTOMER SERVICE (Less than 1 year)

• ORG DEVELOPMENT (Less than 1 year)

• ORGANIZATIONAL DEVELOPMENT (Less than 1 year)

• RECEPTIONIST (Less than 1 year)

• Microsoft Word

• Typing

• Cash Handling

• Organizational Skills

• Communications

• Team Player

• training

• Word

• Customer service

Certifications and Licenses

A valid P&C License

Additional Information

Skills

-Organizational Development

Customer Service

Insurance Verification -

Computer Hardware and Troubleshooting (1 year) Inbound Call Center- scheduling clinical appointments for all Physians within AHN



Contact this candidate