RONALD RANSOM

Dallas, TX ***** 323-***-**** ad21b4@r.postjobfree.com WWW: Online Digital Resume

Professional Summary

5S Lean Driven Six Sigma Black Belt Operations Manager

Accomplished professional with a solid track record of success in leading and driving operational improvement. Talent for developing high-performance teams by encouraging a culture of excellence, making effective decisions, and quickly revising tactics to achieve goals within aggressive time frames. Highly skilled in reducing operating costs, improving billing margins, and enhancing customer service. Proficient in collaborating with diverse teams and senior management to meet business goals.

Skills

Maintaining Compliance

Six Sigma Black Belt

SAP

AS 400

Oracle 11I

Kaizen Leadership Certified

Team Leadership

Management Training

Planning and Implementation

Logistics Oversight

Budget Development and Management

Staff Management

Staff Training

Workflow Optimization

Business Leadership

Policy Development and Enforcement

Labor Relations

Work History

Operations Manager 06/2021 to Current

Ollie's Bargain Outlet RDC – Lancaster, United States

Championed warehouse improvement initiatives to advance operational efficiencies and increased revenue by 10%

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Advanced productivity KPIs by leading trainings on procedures and safety practices

Boosted team member productivity by designing, enhancing, and implementing performance monitoring and instituting motivational approaches

Implemented innovative programs to increase employee loyalty and reduce turnover

Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objective

Inbound Operations Manager 11/2019 to 06/2021

BMW NA – Lancaster, TX

Oversaw daily loading and unloading of inbound trailers, replenishing, inventory management and supervising workflow

Enhanced operational performance by 20% and reduced labor expenses by developing and optimizing standard operating procedures and best practices

Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management

Operations Manager 06/2017 to 11/2019

Cardinal Health – Grand Prairie, TX

Managed day to day operations of multi-million-dollar Pharmaceutical Operation

Development of productivity KPIs, investigated departmental non-conformances, managed vendors, budgetary management, recruitment, hiring and training of team members, etc.

Led warehouse improvement initiatives to advance operational efficiencies

Operations Manager 02/2015 to 06/2017

DHL eCommerce – Grand Prairie, TX

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines

Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles

Developed and implemented high-quality work environment as measured through employee satisfaction ratings and coordinated workshops to educate satisfaction ratings and coordinated workshops to educate team on productivity driven SOPs

Operations Manager 06/2001 to 02/2015

UPS – Mesquite, TX

Conducted performance evaluations and resolved individual and group performance issues.

Assisted with dispatch and yard activities.

Evaluated, obtained, and allocated physical asset resources, which resulted in maximizing future asset necessities.

US Army- Military Police 04/1985 to 04/1996

Education

Bachelor of Arts: Business Administration and Management

University of Texas at Austin - Austin, TX

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