Post Job Free

Resume

Sign in

Quality Control Customer Service

Location:
Warren, MI, 48093
Salary:
16.00
Posted:
January 23, 2024

Contact this candidate

Resume:

Diamond Smith

Warren, MI *****

586-***-****

ad21a8@r.postjobfree.com

Skills

Cash register operations

Customer service

Employee training

Safe food handling

Company standards

Product cross-selling

Inventory restocking

Patient relations

Inspection Procedures

Production Experience

Quality Control

Documentation and Recordkeeping

Packaging and Shipping Support

Safety Procedures

Reporting and Analysis

Experience

July 2022 - November 2023

Staffworks Group - Fraser, MI

Quality Control Inspector

Examined products and materials for defects or deviations to remove or discard non-conforming items.

Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

Inspected and repaired products to meet project expectations.

Used specialized tools to take precise measurements of various aspects of samples.

Adhered to safety protocols to minimize equipment damage and avoid injuries.

Analyzed plans, specifications and blueprints to understand product requirements.

Inspected, tested and measured materials for conformance to specifications and regulatory requirements.

Repaired malfunctions, reassembled items and performed final tests.

October 2020 - March 2022

MCM Staffing - Madison Heights, MI

Quality Control Inspector

Examined products and materials for defects or deviations to remove or discard non-conforming items.

Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

Inspected and repaired products to meet project expectations.

Used specialized tools to take precise measurements of various aspects of samples.

Adhered to safety protocols to minimize equipment damage and avoid injuries.

Analyzed plans, specifications and blueprints to understand product requirements.

Inspected, tested and measured materials for conformance to specifications and regulatory requirements.

Repaired malfunctions, reassembled items and performed final tests.

June 2019 - September 2020

Skechers - Warren, Michigan

Lead Floor Product Specialist

Wrap or bag merchandise for customers

Stock shelves and end caps with merchandise

Set up advertising displays and arrange end caps to promote sells

Properly and accurately retrieves or receives merchandise for customer

Properly and accurately retrieves or receives merchandise for customer

October 2019 - January 2020

Market Source - Troy, MI

Sales Representative

Provided customers with recommendations to promote brand effectiveness and product benefits.

Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Created and implemented store displays, promoting sales and growth.

Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

Introduced customers to new offerings and updated accounts.

April 2016 - May 2017

Second Hand Rose Resale Shop - Mount Clemens, MI

Cashier Sales Associate

Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.

Designed and suggested new display ideas to improve accessibility to merchandise and sales.

Guaranteed positive customer experiences and resolved all customer complaints.

Computed accurate sales prices for purchase transactions.

Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.

Provided customers with payment information and processed credit card payments and cash transactions.

Kept register terminal area and store clean and orderly.

Investigated and resolved customer complaints in a professional and timely manner.

Restocked workstation with supplies and ensured that any out of stock items were communicated to the manager.

Blocked and faced all products on shelves and displays to meet company policies.

Checked shelves, ensuring that they were always fully stocked.

Maintained store areas in a neat and clean fashion for a professional appeal.

Consulted with customers on the latest styles and trends.

January 2015 - March 2016

Home Care Services - Detroit, MI

Home Health Care Provider

Monitored clients' progress to report necessary changes.

Maintained a clean and well-organized environment to promote client happiness and safety.

Supervised frequent activities such as medication and personal hygiene to ensure safety.

Provided primary resident care and assistance with daily living activities.

August 2014 - October 2014

Hills Hometown IGA - Cookeville, TN

Grocery Store Assoicate

Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.

Greeted customers and provided immediate and courteous service at all times.

Checked prices and found requested products in the store for customers.

Assisted customers with getting groceries loaded in vehicles.

Cleaned the shelves and restocked them with new inventory when products were running low.

Arranged products in an organized and professional manner.

Cleaned up spills, collected trash and swept and mopped floors.

Examined grocery products to ensure that expired or spoiled items were removed immediately.

Ensured that the work environment was kept safe, neat and clean at all times.

August 2012 - February 2014

Wendys - Cookeville, TN

Crew Member

Kept the restaurant clean and ensured that counters and tables were properly sanitized.

Vacuumed and cleaned office and common areas, emptied trash cans and restocked restroom supplies.

Followed all company safety standards, including food quality and sanitation procedures.

Completed various duties including, watering, and mulching.

Checked out customers and bagged items quickly.

Greeted all customers.

Trained new crew members.

September 2018 - January 2019

Diapers 2 Diplomas - Macomb county, Michigan

Child Care Provider

Taught children how to complete basic crafts such as paintings, drawings and decorations.

Assisted children in developing fine motor skills in preparation of preschool and kindergarten.

Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.

Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.

Encouraged positive behaviors, including patience with teachers and fellow kids.

Maintained organized and clean classroom and work areas.

Read stories to children, facilitated discussions and tied books into learning opportunities.

Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.

Education and Training

May 2013

Cookeville High School Cookeville, TN, US

High School Diploma

Certifications

Letter of Recommendation.



Contact this candidate