Customer Service Representative
Resume:
KIMBERLY A. HINKLE
**** ********** **, ********, ** 21047
***********@*****.***
OBJECTIVE
Obtain a challenging position which will enable me to utilize my administrative expertise and organizational skills, where opportunity exists for continued professional growth.
EXPERIENCE
Zauner & Mtiment, P.A. Attorneys at Law Legal Secretary/Scanner.
Providing paralegals and attorneys with letters, dictations, hearing notices, subpoenas, etc. Scanning old, inactive, closed, and active files to be uploaded and transferred to a new computer system. Rotating a weekly schedule for Commissioner runs to file appropriate paperwork with the courts.
Shop Rite Cashier/Customer Service Representative: 10/2021 – 12/2022
Providing customers with a pleasant shopping experience at the cash register, assisting with coupons/discounts/digital coupons. Customer Service consists of assisting customers with any shopping issues and/or refunds, money orders, gift cards, lottery and employee discounts. Keeping track of all cash registers for cash pick ups and deposits, providing cashiers with any assistance needed, making change for cashiers, keeping track of cashiers breaks and lunches, count overs for the Customer Service registers, and 3 pm manager’s sales report. Closing duties included closing down and counting the lottery machines, self check out registers, refund and over ride reports, collecting all cashier drawers for the evening.
Harley Davidson Owners Group Secretary: 1/2023 – Present
Present for each monthly meeting while taking the minutes, typing the minutes after each monthly meeting and providing them to the director for distribution to the whole club. Reading the previous minutes for the meeting prior to all members. Keeping an organized notebook with all minutes for the year along with the monthly newsletters. Assisting other associates with any duties needed.
Self Employed Medical Transcriptionist 7/99 – 10/2009
Dr. Billingsley, Rheumatologist – Good Samaritan Hospital
Dr. Yannanak is, Neurologist – Towson, MD
Dr. Cohen, Internist – Union Memorial Hospital
Cardiovascular and Interventional Radiology Dept – Johns Hopkins
Transcribing tapes to medical reports for patients.
Self Employed M.T.N. Services, Inc.
Treasurer/Secretary/Vice President
Customer Service: incoming calls, scheduling appointments, customer contracts, inspections (working with all counties/inspectors), filing permits, working with BGE to increase gas meters, accounts payable, receivable, and yearly letters.
EDUCATION
Parkville Senior High School Academic Diploma, 1987
JBH & Associates Medical Transcription, 1998
REFERENCES AVAILABLE UPON REQUEST
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