BHIM PRASAD SHARMA

*** ******** ***

Phone: 443-***-****

Email: ad218m@r.postjobfree.com

Summary:

Hardworking, customer service-oriented professional with strong language and communication skills. Experienced in supporting and administering computer networks and enhancing systems with innovative solutions. Committed to improving business productivity and efficiency.

Key Skills:

- Multilingual: Fluent in Nepali, Hindi, Urdu, Dzongkha, Bengali, French, and English

- Proficient in various computer applications and software

Experience:

Operation Manager

Under Armour, Baltimore, MD 03/2020–Present

- Provide inspired leadership and make strategic decisions

- Develop, implement, and review operational policies and procedures

- Assist in HR functions, including recruiting

- Promote a high-performance company culture

- Oversee budgeting, reporting, planning, and auditing

- Ensure compliance with laws and regulations

- Collaborate with senior stakeholders and the board of directors

- Identify and address problems and opportunities

- Build alliances and partnerships with other organizations

Lead and Supervisor

Under Armour, Baltimore, MD 04/2009-02/2020

- Coordinated operations and activities between departments

- Planned work schedules, assignments, and production sequences

- Directed and coordinated employees' activities to meet production goals

Assistant Supervisor

Bon Scour Hospital, Baltimore, MD 04/2016-04/2018

- Created and implemented security standards, policies, and procedures

- Identified, investigated, and resolved security breaches

- Responded to medical emergencies, bomb threats, and fire alarms

- Monitored and ensured an ethical environment

- Planned, directed, and coordinated security activities

Computer Network Support Specialist

CARITAS, Nepal Damak, Nepal 05/2000–03/2009

- Created electronic data backups to prevent information loss

- Implemented security measures for computer systems

- Analyzed system and network security

- Resolved computer network problems

- Documented network-related activities

Human Resources Specialist

CARITAS, Nepal Damak, Nepal 05/2003–02/2009

- Maintained employment records and processed paperwork

- Interpreted and explained HR policies, procedures, and regulations

- Conducted hiring and informed job applicants about job details

- Addressed employee relations issues

Education:

Networking Administration associate degrees

ITT Tech Institute, Carmel, IN 06/2014–09/2016

Bachelor of Business Management and Accounting

North Bengal University, Siliguri, WB, India 05/1999–05/2000

Master of Education – Specialized in Mathematics

Sathyabama University - Sathyabama Institute of Science and Technology, Chennai, Tamil Nadu, India 05/2003–05/2006

Diploma, Hardware, and Software

Indian Institute of Hardware and Technology, Siliguri, India 10/2000–05/2001

Diploma, Quality Assurance Testing

Software Training Institute, Guilderland, New York 04/2017–01/2018

Additional Training:

- Leadership Training, Under Armour, Baltimore, MD 02/2017–11/2017

- CPR Certified

- HIPAA Certified

References available upon request.

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