Customer Service Supervisor

Elizabeth Aryeequaye

Austin, Texas *****

737-***-****

************@***.***

EXPERIENCE

Branch Service Supervisor

OmniBsic Bank Accra, Ghana

(Recurring)Nov 2021-july 2023

•Managed day-to-day operational activities

•Assisting in Branch Supervisory role

•Ensure Operational risk, branch security and branch ambience is under control.

•Review all account Opening and closing processes

Customer Service Officer OmniBsic Bank – Accra, Ghana SEP 2019 - JUL 2023

•Answer Client questions and provide solutions.

•Build Client relationships.

•Opening of a New Account

•Cross selling the bank’s products to existing and potential customers

CASHIER/TELLER

OmniBsic Bank – Accra, Ghana

SEP 2018-SEP 2019

•Receiving and Dispensing Cash

•Cash Balancing

•E-Transactions

HR OFFICER/MGMT TRAINEE

OmniBsic Bank – Accra, Ghana

SEP 2017-SEP 2018

•Updating staff Files

•Scheduling Interviews

•Job Ads Posting

•Assisting In HR related activities

INTERNSHIP

Radio University – University of Ghana – Accra, Ghana

JAN 2015-JUN 2016

•Reporting

•Assisting in Marketing

•Documentation Filing

EDUCATION

Master of Business Administration Management Concentration

Huston-Tillotson University – Austin, TX

AUG 2023-DEC 2025 (Ongoing)

Bachelor of Art

Political Science and Info Systems University of Ghana – Accra, Ghana SEP 2013-SEP 2017

STRENGTHS

•Great communication skills – oral and written.

•Excellent time manager

•Proven problem solver

•Outstanding leadership skills

•Decision-making skills

•Works well with team members or alone

ACHIEVEMENTS

•New Banker Certificate in Time Management

•Ethics and Professionalism Training

•Customer Service Training

•Flex Cube, Amplitude, DotNet CBA Training

•Anti Money Laundering Training

COMPUTER SKILLS

•Proficient in Microsoft Word and Excel

•Amplitude CBA

•Flex Cube CBA

•MS DotNet CBA

Contact this candidate