VAIBHAV GUPTA

Riverside, California • ad20sh@r.postjobfree.com • +1-951-***-**** • https://linkedin.com/in/vaibhav-gupta721 SOFTWARE DEVELOPMENT EXPERIENCE

UCR Information Technology Solutions California, US Intern, Servicenow July 2023 - Sept 2023

● Promoted to take on higher level projects due to strong work performance and quality of work.

● Developed several forms and workflows for over 26 departments on-campus on the ServiceNow platform.

● Communicate regularly with staff members from departments that requested services to ensure that the projects were designed to fit their needs.

● Wrote scripts to generate scheduled reports, designed a dashboard of our team which resulted in reduced ticket resolving time by 25%

Student Assistant (part-time) Feb 2023 - Dec 2023

● Monitored, assessed, and classified new incidents and requests, performing ServiceNow application and platform administrative tasks such as activating and inactivating users and creating simple self-service or request forms.

● Served as an administrator role by performing operational and routine tasks raised by different onboarded departments to our team.

TEMENOS, Banking Software Company Bangalore, IN

Software Engineer Aug 2020 - Aug 2022

● Joined the Local Clearing team, Analyzed the client defects, assigned to members of our team and assisted them in resolving the defects which resulted in reducing overall client defects by 20%, leading to the recognition of a SPOT award for proactive contributions.

● Provided technical resolutions to errors found in regression during the daily run of 100k+ scripts

● Worked on end to end payment technology platforms.

● Developed Return payment feature for client CHAPS (Clearing House in UK), worked on instant payments for Blue shore (a Canadian credit union).

Software Engineer Intern Jan 2020 - Aug 2020

● Engaged with the JBOSS application server while acquiring proficiency in Temenos T24, jBase, and Core banking systems, finance.

● Analyzed and delivered solutions in the domain of payment products SEPA, Instant, SWIFT & Non-ESB. EDUCATION

University of California, Riverside (UCR) - Master’s of Science in Computer Science Dec 2023 SRM Institute of Science and Technology - Bachelor of Technology in Information Technology SEPT 2016-June 2020 WEB DEVELOPMENT EXPERIENCE & PROJECTS

Subleaseit.online Personal Project Live website - subleaseit.online Feb 2023 - Present

● Collaborated with a team of 4 fellow computer science students to create a safe and free platform for all university students in University of Southern California to post their lease details and find a good housing deal in a very popular housing market.

● Lead backend development, skillfully coding back-end functionalities, designing routes, and instituting robust error handling mechanisms that ensured seamless server operations.

● Conducted exhaustive testing using Postman, meticulously verifying validation processes and routes, guaranteeing the platform's stability and zero server crashes during its live deployment.

● Piloted the launch of this web platform at University of Southern California (USC) on August 1st, 2023 with 70+ users

● Technology Used - Google Maps API, Google Cloud, Google Login, CRUD, React.js, Node.js, Sequelize, PostgreSQL, APIs

Reddit Search Engine for Computer Science Students Python, Pylucene, BERT : Developed a Reddit search engine for CS using two indexing methods (Pylucene and Bert). Reducing search time for over 1.4 GB of data by creating a user-friendly web interface for querying.

Enhance Shopping Experience Python, QGIS, SQL, Hadoop : Web Scraped the product data from various E-commerce websites and performed indexing using Hadoop. Then analyzed the geospatial data using QGIS and presented the spatial analysis by creating a user-friendly web interface. SKILLS

C, C++, Python, JAVA, C#, Javascript, HTML, CSS, React.js, Material-UI, .NET, Node.js, AngularJS, PostgresSQL, Sequelize ORM, Knex.js ORM, Objection.js, SQL, Flask, TAFJ, T24, jBASE, Algorithms, Data Structures, Servicenow, Temenos T24, Git, Postman, agile, saas, communication skills, excel, powerpoint, service desk, soap, rest, Jira.

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