Hayana Beene
Detroit, MI *****
ad20qc@r.postjobfree.com
READY TO WORK
FAST LEARNER
EXPERIENCED
COMMUNICATIVE
VERY PROFESSIONAL
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Garage Attendant
Detroit Police Department - Detroit, MI
September 2023 to Present
Assist customers at the impound lot
Release cars
Sign paperwork
Fill in activity log daily
Customer Service Representative
UniFirst - Taylor, MI
January 2022 to Present
• Managed customer accounts
• Resolved customer issues
• Worked in the inbound call center
• Collected and documented orders
• Responded to inquiries and issues
• billing
• accounts payable
• make emblems
• make and follow up on service requests
•
Head Start Lead Teacher
New St. Paul Head Start - Detroit, MI
July 2022 to January 2023
• Meeting with parents to discuss the goals and needs of students in their program
• Coordinating with administration to create education plans for the students
• Sitting in on the classes of other Teachers in an observational role
• Using information from observations to help other teachers grow by noting ineffective areas and sharing alternative methods that are more successful
• Assisting Teachers in the creation of lesson plans or in solving problems the Teacher is struggling to find a solution for
Security Officer
Greektown Casino-Hotel - Detroit, MI
April 2022 to July 2022
• unarmed Security Officer
• Followed all security and safety regulations
• Excellent attention to detail during emergency situations
• Monitored security surveillance equipment
Receptionist
A ONE DAY DENTURES - Southfield, MI
January 2022 to May 2022
Schedule patients appointment
Fill doctors and hygienist schedules accordingly
Call patients who have not been seen in 6months or more Send out postcards
Take payments
Customer Service Representative
Vericast - Livonia, MI
November 2021 to January 2022
Answer incoming calls
Explain transfers between banks
Give customers available banking info
Verify every customer
Telephone Agent
Debra's Medical Telemessaging - Detroit, MI
April 2021 to January 2022
• Answer incoming calls and respond to customer's emails.
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
Front Desk Receptionist
Dental care management - Detroit, MI
January 2021 to December 2021
Check patients in
Find patients charts
Put charts in the correct bin
Security Officer
GardaWorld - Milwaukee, WI
June 2020 to January 2021
Secure Miller Coors entrances
Walk walking posts
Home Health Care Aide
Always Best Care Senior Services - Milwaukee, WI
January 2020 to July 2020
Care for senior citizen inside home.
Assist with living needs
Do laundry
Wash dishes
Help with going to the restroom
Put resident to bed
Service Scheduler
DAVID HOBBS HONDA - Glendale, WI
October 2019 to May 2020
Answer incoming calls
schedule service appointments
transfer calls to other departments
Technical Service Advisor
Concentrix - Milwaukee, WI
August 2018 to September 2019
Answer incoming calls
Troubleshoot devices
Answer general questions
Provide any support related questions within my scoop of support Childcare Lead Teacher
All Walks of Life - Milwaukee, WI
July 2017 to August 2018
Cashier/Customer Service
Sam's Club - Menomonee Falls, WI
June 2016 to June 2017
cash customer orders out.
greet each member 10 feet within me.
answer any questions member have.
renew members memberships
Cashier
Boston store clearance center - Milwaukee, WI
November 2015 to May 2016
Check customer orders, cash customers out, clean store, inventory, stock... Customer service representative
Jcpenney - Wauwatosa, WI
July 2015 to November 2015
Answer phones, place customers order, cancel orders, assist customer with reason for calling... Assistant Teacher
Berkley Building Blocks - Oak Park, MI
June 2013 to May 2015
Assist lead teacher
Care for child while in child care
Change diapers on timely schedule
Feed children on schedule
Make daily plans for children
Fill out daily forms to send home
Dietary Aide
Regency at Whitmore Lake - Whitmore Lake, MI
August 2012 to February 2013
Education
N/A in Business Management
ITTechnical Institute - Greenfield, WI
October 2015 to March 2016
High school diploma in General
Berkeley High School - Oak Park, MI
November 2012 to May 2013
Skills
• Business Management
• Dietary Aide Experience
• Medical Scheduling
• Medical Office Experience
• Commercial Cleaning
• Typing
• Security
• Home Care
• Laundry
• Insurance Verification
• Surveillance
• Food Preparation
• Medical Records
• Dental office experience
Certifications and Licenses
Security Guard
CPR & First Aid
July 2022 to July 2028