Customer Service Store Manager
Resume:
MAT & MBC:
Arizona College Of Allied Health
Mesa, AZ
************.**@*****.***
Tempe, AZ 85282
Skills
• Customer Relations
• Store Organization
• Records Management
• Operations Oversight
• Sales Expertise
Education And Training
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Extraspace Storage - Assistant Store Manager
Phoenix, AZ
08/2022 - Current
Costco - CSR -Food Court - Front End Cashier
Phoenix, AZ
10/2021 - 08/2023
FRYS FOOD & DRUG - Bookkeeper - Customer Service Desk Phoenix, AZ
10/2019 - 05/2021
Sheila Hunter
Summary
Experience
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
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Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
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Answered customer questions and addressed problems and complaints in person and via phone.
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Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
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Provided excellent service and attention to customers when face-to-face or through phone conversations.
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Assisted customers with price checks, lifting heavy items and addressing other inquiries.
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• Improved customer service wait times to mitigate complaints.
• Identified customer needs and provided appropriate solutions. Managed multiple tasks simultaneously while providing excellent customer service experience.
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Remained calm and professional in stressful circumstances and effectively diffused tense situations.
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Met and exceeded productivity targets by handling every interaction with top-notch customer service.
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Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
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• Reconciled computer reports with manually maintained ledgers.
• Received and recorded cash, checks and transfers. Entered deposits, credit card charges and sales entries to facilitate cash management.
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• Completed day-to-day duties accurately and efficiently.
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