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LaToya Kasey

Roanoke, VA *****

Phone: 540-***-****

Email: latoyakasey32@ yahoo.com

Objective: am an enthusiastic and driven individual actively pursuing opportunities as a clerical assistant or office

professional. Leveraging my technical expertise and exceptional customer service skils, am adept at providing

comprehensive support to both colleagues and clients in the role of an office assistant.

Employment History:

January 2023-Present

Old Navy Retail Sales Associate Roanoke, VA

‘© Greeted and assisted customers in a friendly and helpful manner

‘* Maintained store cleanliness to company standards to ensure a positive customer shopping experience

‘© Monitored and organized the fitting room area providing product knowledge and recommendations to

customers as needed

November 2022- December 2022

United States Postal Service Mail Sorter/HCA Vinton, VA.

* Sorted mail according to city and rural areas ensuring accuracy for prompt and efficient delivery to area citizens

* Operated and maintained mail sorting equipment to ensure proper sorting

* Collaborated with other postal workers, such as delivery personnel and supervisors, to ensure smooth mail

processing and delivery operations

April 2022- September 2022

Extended Stay America Hotel Front Desk Clerk Roanoke, VA

* Welcoming guests upon their arrival and providing a friendly and professional first impression

© Assisting guest with the check-in process, verifying reservations, and obtaining necessary identification and

payment information

© Assisting with administrative tasks, such as filing, data entry, and record keeping

© Updating and maintaining the hotel's reservation system with accurate guest information

October 2021- February 2022

Walmart Cashier Roanoke, VA

* Providing excellent customer service by addressing customer concerns or issues

© Operating the cash register or self-checkout system accurately and efficiently

‘© Communicating effectively with coworkers and supervisors to address any issues or concerns

January 2020- June 2020

United States Census Bureau Census Enumerator Roanoke, VA

'* Visited assigned households to conduct in-person interviews to collect demographic information

‘© Adhered to the Census Bureau's guidelines, procedures, and ethical standards

‘© Ensuring all required data and documentation are properly collected and submitted through data entry

Educatior

Nursing Aide Certificate Fast Track H

July 2012

Office Technology Program (Secretarial Specialty) TAP, This Valley Works Center for Employment

June 2002

High School Diploma Patrick Henry High Schoo!

References Available Upon Request

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