Customer Service Associate
Resume:
Xavier Hand
Customer Service Associate
New Haven, CT, 06513
******.********@*****.***
EXPERIENCE
Walgreens, New Haven, CT — Customer Service Associate June 2023 - PRESENT
● Keeping an accurate record of transactions.
● Keeping an accurate record of inventory.
● Help customers locate products and check the store inventory for merchandise.
● Maintained a calm demeanor and professionally managed issues in busy and high stress situations.
● Solved customer challenges by answering and explaining in detail any questions or issues they may have.
● Stocking and replenishing merchandise
● Cleaning and maintaining the store.
● Unloading truck shipments.
● Packaging orders for delivery.
The Meat King LLC, New Haven, CT — Sales Associate January 2021 - June 2023
● Provided positive first impressions to welcome existing, new, and potential customers.
● Helped customers locate products and checked the store system for merchandise.
● Maintained a calm demeanor and professionally managed issues in busy and high stress situations.
● Performed maintenance on shopping equipment.
● Maintained the parking lot and storefront.
Ferraro's Market, New Haven, CT — Sales Associate
November 2020 - January 2021
● Engage with customers to build rapport and loyalty.
● Solved customer challenges by offering relevant products and services.
● Maintained the parking lot and storefront.
Prime Now LLC, New York, NY — Packager
October 2019 - October 2020
● Followed packaging processes to increase speed and accuracy.
● Reviewed orders by inspecting labeling, packaging, and contents. SKILLS
Cashiering
Stocking and replenishing
Light cleaning
Shipment processing
Problem-solving skills
Multi-tasking strength
Adapt to diverse groups
Excellent people skills
EDUCATION
Gateway Community College, New Haven, CT — Student Sept 2017 - PRESENT
● Studying accounting
Engineering and Science University Magnet School,
West Haven, CT — High School Diploma
September 2013 - June 2017
● Graduate Class of 2017
PERSONAL SUMMARY
Goal-oriented individual versed in shipment processing, completing cash register transactions, maintaining accurate records of all transactions, and greeting high volume of customers. Dedicated worker with 4+ years of experience willing to put in 100% effort as I believe that not only do I represent myself but also my family, my colleagues, and my employers. If I am not a fit for this specific opportunity, I am flexible and willing to take other positions that may better fit my qualifications.
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